City of Brevard, NC
95 W Main Street,
Brevard, 28712, NC,
United States
Brevard, 28712, NC,
United States
1 828-885-5600
Government
City of Brevard, NC Technographics
City of Brevard, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Brevard, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 City of Brevard, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Brevard, NC has purchased the following applications: CSI Harris SmartFusion for Government ERP in 2019, Microsoft 365 for Collaboration in 2021, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Brevard, NC is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Brevard, NC revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Brevard, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Brevard, NC Tech Stack and Enterprise Applications
City of Brevard, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris SmartFusion | Government ERP | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 City of Brevard, NC implemented CSI Harris SmartFusion as its Government ERP platform to consolidate finance, tax collections, and utility billing functions. The deployment targeted the Finance, IT, and Tax Collections departments and aligned with the city operational footprint that includes 4,309 water meters, a municipal payroll program coordinated with Human Resources, and a small municipal staff of roughly 120 employees.
CSI Harris SmartFusion was configured to support core municipal financial management capabilities, including financial reporting and general ledger reconciliation, accounts payable and receivable, payroll processing, budget preparation and monitoring, grant accounting, and asset management. The implementation also emphasized utility billing and property tax collection modules, reflecting explicit city objectives and documented achievements for online utility payments and a property tax collection system.
Operational integrations centered on customer-facing payment and notification workflows, the utility billing engine, and payroll coordination. The city implemented online utility payment improvements that include email notification and customer bill review, and SmartFusion was used as the system of record for utility bill generation and tax collection workflows. Coordination with HR for payroll processing remained part of the operational scope, and SmartFusion training was budgeted as part of the rollout plan.
Governance and rollout were structured around departmental process alignment, staff training, and professional services budgeting. Budget documents show training line items specific to SmartFusion along with retained professional services for audit and outsourced utility billing, and the Finance department staffing plan and mission emphasize customer service and timely financial reporting. The city reports that the upgrade to financial system software was completed and that property tax collection functionality was successfully implemented, while future objectives call for streamlining leak detection response and tax collection processes through continued use of the Government ERP platform.
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City of Brevard, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, the City of Brevard, NC deployed Microsoft 365 as its Collaboration platform across municipal staff and administrative functions. The City of Brevard uses Microsoft 365 on their website to surface service information and staff-authored content.
The Microsoft 365 deployment is provisioned as a cloud-hosted tenant delivering core collaboration capabilities, including Exchange Online email, SharePoint Online content and intranet, Microsoft Teams for synchronous communication, and OneDrive for personal file storage. Operational scope spans municipal departments and elected offices within the 120-employee local government, consolidating email, document management, and team collaboration under a single tenant. Governance is organized around tenant-level administration, role based access control, and content governance workflows to manage document lifecycle and public-facing content updates. The implementation leverages cloud identity and single sign on patterns to standardize staff access and to integrate web-facing content with internal collaboration services.
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City of Brevard, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019 City of Brevard, NC implemented Granicus govDelivery to support Citizen Engagement and municipal public communications. The Granicus govDelivery application is embedded on the city website to manage resident subscriptions and to deliver email and notification workflows for city announcements and service alerts.
Configuration centered on subscriber list management, targeted distribution and content template scheduling consistent with Citizen Engagement platforms. The deployment leveraged vendor hosted application capabilities for web based subscription forms, scheduled sends, and reporting dashboards, with configuration focused on list segmentation and opt in workflows.
Operational ownership rested with city communications and public affairs functions, extending across municipal departments that publish resident-facing content. Governance emphasized centralized content approval and subscription preference management to align notifications with departmental workflows and resident consent preferences.
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Citizen Engagement | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Utilities Customer Care and Billing | CRM |
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2020 | 2020 |
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City of Brevard, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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City of Brevard, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Brevard, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Brevard, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Brevard, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Brevard, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Brevard, NC Technographics
City of Brevard, NC is a Government organization based in United States,
with around 120 employees and annual revenues of $11.0 million.
City of Brevard, NC operates a diverse technology stack with applications such as
CSI Harris SmartFusion, Microsoft 365 and Granicus govDelivery,
covering areas like Government ERP, Collaboration and Citizen Engagement .
City of Brevard, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Constellation Software Inc., Microsoft and Granicus.
City of Brevard, NC recently adopted applications including
Stackify Retrace in 2022, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Brevard, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Brevard, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Brevard, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.