City of Charleston, WV
501 Virginia St. East,
Charleston, 25301, WV,
United States
Charleston, 25301, WV,
United States
1 304-348-8000
Government
City of Charleston, WV Technographics
City of Charleston, WV Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Charleston, WV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 804 City of Charleston, WV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Charleston, WV has purchased the following applications: Deluxe eBill for AR Automation in 2023, Tyler EDEN ERP for Government ERP in 2004, DigitalOcean Droplets for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Charleston, WV is running and its propensity to invest more and deepen its relationship with Deluxe Corp. , Tyler Technologies , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Charleston, WV revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Charleston, WV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Charleston, WV Tech Stack and Enterprise Applications
City of Charleston, WV ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe eBill | AR Automation | ERP | Deluxe Corporation | 2023 | 2023 |
In 2023, the City of Charleston, WV implemented Deluxe eBill as an AR Automation solution to support municipal receivables and online payment acceptance. The implementation targets the finance and accounts receivable function, processing B&O taxes, parking tickets, permits and other municipal payments through the city payments portal.
Deluxe eBill was configured to provide electronic presentment and online payment acceptance, including billing presentment, payment capture, automated posting and reconciliation consistent with AR Automation workflows. Presentment flows surface the municipal fee schedule to constituents and include convenience-fee handling as part of the checkout experience.
Integration leverages Govolution’s Velocity ePayment processing platform as the third-party payment processor listed on the city site, linking the municipal payments portal to payment authorization and settlement services. Deluxe Corporation served as the implementation partner coordinating the integration between Deluxe eBill and the city web payments interface, and the deployment operates across the City of Charleston finance/accounts receivable organization in the United States.
Governance emphasized public disclosure of the fee schedule and transparent convenience-fee treatment at point of payment, with configuration controls to manage presentment and fee calculation rules. Stated outcomes include the availability of online payment channels and transparent convenience-fee handling for constituents.
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City of Charleston, WV ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler EDEN ERP | Government ERP | ERP Services and Operations | n/a | 2004 | 2004 |
In 2004, City of Charleston, WV implemented Tyler EDEN ERP from Tyler Technologies as its core Government ERP platform to support municipal financial reporting and administrative operations. The deployment positioned Tyler EDEN ERP to serve the city government environment, addressing statutory financial reporting requirements such as GASB 34 and CAFR production while supporting centralized finance and administrative functions for a workforce of approximately 804 employees.
The implementation focused on core financial management capabilities common to Government ERP, including general ledger configuration, accounts payable, accounts receivable, fund accounting and payroll-related financial controls. Tyler EDEN ERP was configured to produce auditable financial statements and to align chart of accounts and fund structures with GASB 34 disclosure requirements and CAFR workflow needs.
Operational integration included time and attendance interoperability with Kronos to feed payroll and labor accounting processes, preserving transactional integrity between timekeeping and payroll accounting. The system was provisioned to cover municipal departments responsible for finance, human resources administration and payroll, consolidating transactional workflows for citywide budgeting and statutory reporting.
Governance emphasis centered on standardizing accounting workflows, instituting control points for CAFR preparation and formalizing financial reporting processes for municipal auditors. Implementation narratives indicate an orientation toward process standardization and consolidated financial governance consistent with Government ERP deployments, with Tyler EDEN ERP serving as the authoritative system for municipal financial accounting and statutory reporting.
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City of Charleston, WV IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, City of Charleston, WV deployed DigitalOcean Droplets to support its public website, leveraging Application Hosting and Computing Services for web hosting and application runtime. The implementation uses DigitalOcean Droplets as the compute layer for the website, providing provisioned virtual servers and instance level management to host web server processes and site assets.
Charleston IT operations manage provisioning, DNS configuration and instance lifecycle through DigitalOcean's control plane, aligning compute provisioning with web publishing workflows and citizen facing communications. The deployment emphasizes standard application hosting capabilities including instance snapshots, scalable compute provisioning and networking for public HTTP services, with DigitalOcean Droplets providing the underlying compute infrastructure for municipal web content and online service endpoints.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Charleston, WV
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Charleston, WV Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Charleston, WV IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Charleston, WV digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Charleston, WV Technographics
City of Charleston, WV is a Government organization based in United States,
with around 804 employees and annual revenues of $82.0 million.
City of Charleston, WV operates a diverse technology stack with applications such as
Deluxe eBill, Tyler EDEN ERP and DigitalOcean Droplets,
covering areas like AR Automation, Government ERP and Application Hosting and Computing Services.
City of Charleston, WV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deluxe Corp., Tyler Technologies and DigitalOcean.
City of Charleston, WV recently adopted applications including
Deluxe eBill in 2023, Microsoft Azure Cloud Services in 2018 and DigitalOcean Droplets in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Charleston, WV’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Charleston, WV’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Charleston, WV technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.