Charleston, 25301, WV,
United States
City of Charleston, WV Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Charleston, WV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 804 City of Charleston, WV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Charleston, WV has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2017, Deluxe eBill for AR Automation in 2023, Tyler EDEN ERP for Government ERP in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Charleston, WV is running and its propensity to invest more and deepen its relationship with DigitalOcean , Microsoft , Deluxe Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Charleston, WV revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Charleston, WV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe eBill | AR Automation | ERP Financial Management | Deluxe Corporation | 2023 | 2023 | In 2023, the City of Charleston, WV implemented Deluxe eBill as an AR Automation solution to support municipal receivables and online payment acceptance. The implementation targets the finance and accounts receivable function, processing B&O taxes, parking tickets, permits and other municipal payments through the city payments portal. Deluxe eBill was configured to provide electronic presentment and online payment acceptance, including billing presentment, payment capture, automated posting and reconciliation consistent with AR Automation workflows. Presentment flows surface the municipal fee schedule to constituents and include convenience-fee handling as part of the checkout experience. Integration leverages Govolution’s Velocity ePayment processing platform as the third-party payment processor listed on the city site, linking the municipal payments portal to payment authorization and settlement services. Deluxe Corporation served as the implementation partner coordinating the integration between Deluxe eBill and the city web payments interface, and the deployment operates across the City of Charleston finance/accounts receivable organization in the United States. Governance emphasized public disclosure of the fee schedule and transparent convenience-fee treatment at point of payment, with configuration controls to manage presentment and fee calculation rules. Stated outcomes include the availability of online payment channels and transparent convenience-fee handling for constituents. |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler EDEN ERP | Government ERP | ERP Services and Operations | n/a | 2004 | 2004 | In 2004, City of Charleston, WV implemented Tyler EDEN ERP from Tyler Technologies as its core Government ERP platform to support municipal financial reporting and administrative operations. The deployment positioned Tyler EDEN ERP to serve the city government environment, addressing statutory financial reporting requirements such as GASB 34 and CAFR production while supporting centralized finance and administrative functions for a workforce of approximately 804 employees. The implementation focused on core financial management capabilities common to Government ERP, including general ledger configuration, accounts payable, accounts receivable, fund accounting and payroll-related financial controls. Tyler EDEN ERP was configured to produce auditable financial statements and to align chart of accounts and fund structures with GASB 34 disclosure requirements and CAFR workflow needs. Operational integration included time and attendance interoperability with Kronos to feed payroll and labor accounting processes, preserving transactional integrity between timekeeping and payroll accounting. The system was provisioned to cover municipal departments responsible for finance, human resources administration and payroll, consolidating transactional workflows for citywide budgeting and statutory reporting. Governance emphasis centered on standardizing accounting workflows, instituting control points for CAFR preparation and formalizing financial reporting processes for municipal auditors. Implementation narratives indicate an orientation toward process standardization and consolidated financial governance consistent with Government ERP deployments, with Tyler EDEN ERP serving as the authoritative system for municipal financial accounting and statutory reporting. |
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