Sunnyvale, 75182, GA,
United States
City of East Dublin Technographics
City of East Dublin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of East Dublin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42 City of East Dublin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of East Dublin has purchased the following applications: CSI Harris MyGovHub for Utilities Customer Care and Billing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of East Dublin is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of East Dublin revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of East Dublin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of East Dublin Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris MyGovHub | Utilities Customer Care and Billing | CRM | n/a | 2022 | 2022 |
In 2022 City of East Dublin implemented CSI Harris MyGovHub, adopting the Utilities Customer Care and Billing application as its citizen-facing utility account and service portal. The MyGovHub instance is web-deployed and published through the city site at eastdublinga.mygovhub.com, serving as the primary online interface for resident account access and service interactions.
The implementation configures standard Utilities Customer Care and Billing capabilities within CSI Harris MyGovHub, including customer account management, electronic bill presentment, self-service account access, service request intake, usage and meter display, and configurable billing schedules and rate handling. The CSI Harris MyGovHub deployment emphasizes modular configuration of billing and customer engagement workflows, leveraging built-in administrative consoles for statement generation and customer communications.
Operational coverage focuses on municipal utilities, customer service, and finance functions for the City of East Dublin, with the portal integrated into the city website as the outward channel for citizens. Governance and ongoing administration are conducted through MyGovHub administration tools by city administrative and billing staff, centralizing online account management and service request processing within the CSI Harris MyGovHub environment.
|
IT Decision Makers and Key Stakeholders at City of East Dublin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of East Dublin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||