Georgetown, 29440, SC,
United States
City of Georgetown, SC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Georgetown, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 City of Georgetown, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Georgetown, SC has purchased the following applications: BridgePay PayGuardian for Payment Processing in 2021, Tyler New World ERP for Government ERP in 2010, Revize eGov CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Georgetown, SC is running and its propensity to invest more and deepen its relationship with BridgePay Network Solutions , Tyler Technologies , Revize or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Georgetown, SC revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Georgetown, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BridgePay Network Solutions | Legacy | BridgePay PayGuardian | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 City of Georgetown, SC deployed BridgePay PayGuardian for Payment Processing to handle municipal utility payment intake and cashiering workflows. The implementation is operational within the city finance and customer service functions, with staff maintaining customer account information using NewWorldSystems.net and BridgePay PayGuardian and reporting to the Director of Finance.
BridgePay PayGuardian was configured to support payment capture, transaction posting, and reconciliation aligned to utility billing processes. Configuration emphasis was on customer-facing payment intake and back office payment posting workflows, with automated posting and status updates routed into the municipality's NewWorldSystems.net billing records to maintain synchronized account balances and payment histories.
Operational scope remains focused on City of Georgetown finance and customer service teams, with day to day use documented from November 2021 to present. Daily workflows include payment research, discrepancy resolution, and escalation processes driven through BridgePay PayGuardian and NewWorldSystems.net, supporting municipal receivables and customer account maintenance under the Director of Finance governance structure.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World ERP | Government ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, the City of Georgetown, SC implemented Tyler New World ERP, a Government ERP platform. The deployment established enterprise financial control across cash management, accounts payable, accounts receivable, utility billing, payroll, inventory control, capital assets, and purchasing to support municipal accounting and budgeting workflows.
Configuration and module alignment focused on core municipal finance capabilities common to Government ERP deployments, including general ledger, accounts payable, accounts receivable, payroll, fixed assets, procurement, inventory control, and utility billing. The Tyler New World ERP implementation was positioned to support Governmental Accounting Standards Board accounting treatments and municipal reporting requirements, with configuration to reflect local fund structures and chart of accounts used by the City.
Operational use spans the finance department, utility billing operations, payroll processing, purchasing, and information technology teams, with the Director of Finance serving as the primary system steward reporting to the City Administrator. Staff-level proficiency expectations include Microsoft Office tools such as Excel and Word and familiarity with NewWorldSystems.net, indicating routine use of spreadsheet-driven reporting and administrative interfaces alongside the Tyler New World ERP environment.
Governance and process responsibilities align with the Director of Finance role described in the city job profile, encompassing oversight of cash management, financial controls, payroll, and procurement processes, and exercising judgment in GAAP and municipal accounting application. Training and administrative governance were implied by job qualifications requiring municipal accounting experience and software proficiency, establishing the Director of Finance as the operational owner for ongoing configuration, control, and financial policy enforcement within the Tyler New World ERP system.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revize | Legacy | Revize eGov CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, City of Georgetown, SC deployed Revize eGov CMS to manage its municipal website. Revize eGov CMS provides Web Content Management capabilities used to publish statutory documents, committee materials, and resident-facing content across the city site.
The implementation centers on the site Document Center and Boards & Commissions publishing workflows, with document upload and indexing for Planning Commission materials including the Comprehensive Plan PDF available on the city site. Functional modules and capabilities implemented align with Web Content Management patterns, including content authoring and publishing, document management and indexing, public meeting calendars, and role-based content administration.
Operational scope covers municipal web content across department pages, specifically Planning Commission and Boards & Commissions sections, and places content stewardship with departmental editors supported by a central web administrator. Governance was structured around editorial roles and approval workflows, and template-driven page structures were applied to standardize publishing and records access for public transparency and statutory posting requirements.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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