AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

City of Lake Oswego, OR Tech Stack and Enterprise Applications

City of Lake Oswego, OR HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Enterprise eTIME (OEM Kronos Workforce Central) Time and Attendance HCM n/a 2013 2013
In 2013, the City of Lake Oswego implemented ADP Enterprise eTIME (OEM Kronos Workforce Central) as its Time and Attendance solution to centralize municipal timekeeping and attendance for a 220 employee workforce. The ADP Enterprise eTIME deployment served as the authoritative system for clock data and daily time capture, supporting payroll and HR operational workflows across city departments. Configuration and operational ownership focused on timekeeping, leave management, and collective bargaining rule enforcement. The implementation included configuring bargaining unit contracts into the HRIS and eTIME rules engine, monitoring and adjusting employee leave balances, reconciling and preparing fringe benefit payments, producing timely payroll checks, and processing and filing W-2s through established payroll workflows. ADP Enterprise eTIME operated in close operational tandem with the city’s HRIS for payroll processing and benefits reconciliation, enabling transfer of captured hours into payroll and tax reconciliation processes. The deployment emphasized integration of time capture with benefits administration and tax withholding workflows, ensuring recorded hours drove payroll calculations and benefit deductions. Governance responsibilities included ongoing administration of payroll and leave benefit processes, reconciliation of taxes and fringe payments, and continuous monitoring of federal, state and local legislative changes for compliance impacts to ADP Enterprise eTIME and the HRIS. Day-to-day stewardship centered on system configuration to reflect negotiated bargaining unit terms and maintaining accurate payroll and HR records for municipal operations.
City of Lake Oswego, OR CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Incode Utility Billing Utilities Customer Care and Billing CRM n/a 2003 2003
In 2003, City of Lake Oswego, OR implemented Tyler Incode Utility Billing. Tyler Incode Utility Billing is a Utilities Customer Care and Billing application surfaced on the municipal website to provide online account access, bill presentment, and electronic payment capability for residents. The deployment emphasized core Utilities Customer Care and Billing functionality, configured for customer account management, billing and invoicing, payment processing, and an online self-service portal. Configuration work included rate schedule and billing cycle setup to accommodate municipal utility fee structures and periodic billing runs. Operational integration centers on the city website, where Tyler Incode Utility Billing hosts customer-facing workflows for bill viewing, account updates, and online payments. The operational scope covers the City of Lake Oswego utilities billing group and customer service teams, supporting account inquiries, bill generation, and payment reconciliation processes. Governance focused on centralized billing operations and standardized customer service workflows, with role based access controls for billing staff and clerks. The rollout was executed to align with municipal billing cycles and included administrative training and procedural documentation for ongoing utility billing administration.
City of Lake Oswego, OR CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Barracuda Networks Legacy Barracuda Web Security Gateway Secure Web Gateways (SWG) CyberSecurity n/a 2017 2017
In 2017 the City of Lake Oswego, OR deployed Barracuda Web Security Gateway 410 to advance municipal web security. The deployment used Barracuda Web Security Gateway as the primary Secure Web Gateways (SWG) control point for inspection and policy enforcement of outbound web traffic across the city network. Barracuda Web Security Gateway was configured to deliver enhanced visibility and centralized user access control, leveraging category standard capabilities such as URL filtering, malware and content inspection, policy based web access, and reporting for IT security teams. Energize Updates was enabled to push the latest threat definitions to the Barracuda Web Security Gateway, and the deployment operated on an appliance upgrade cadence with Barracuda Instant Replacement providing a new appliance every four years. Operational scope focused on municipal IT and network operations supporting city departments, with the Barracuda Web Security Gateway implementing centralized policy governance and audit ready reporting for web usage and security events. The solution was positioned as an easy to use and cost effective Secure Web Gateways (SWG) implementation that increased visibility into web activity and tightened user access control for Lake Oswego IT security and compliance workflows.

IT Decision Makers and Key Stakeholders at City of Lake Oswego, OR

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by City of Lake Oswego, OR Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Lake Oswego, OR IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Lake Oswego, OR digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD City of Lake Oswego, OR Technographics
City of Lake Oswego, OR is a Government organization based in United States, with around 220 employees and annual revenues of $35.0 million.
City of Lake Oswego, OR operates a diverse technology stack with applications such as ADP Enterprise eTIME (OEM Kronos Workforce Central), Tyler Incode Utility Billing and Barracuda Web Security Gateway, covering areas like Time and Attendance, Utilities Customer Care and Billing and Secure Web Gateways (SWG).
City of Lake Oswego, OR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, Tyler Technologies and Barracuda Networks.
City of Lake Oswego, OR recently adopted applications including Barracuda Web Security Gateway in 2017, ADP Enterprise eTIME (OEM Kronos Workforce Central) in 2013 and Tyler Incode Utility Billing in 2003, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Lake Oswego, OR’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates City of Lake Oswego, OR’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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