Lake Oswego, 97034, OR,
United States
City of Lake Oswego, OR Technographics
City of Lake Oswego, OR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lake Oswego, OR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 City of Lake Oswego, OR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lake Oswego, OR has purchased the following applications: ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2013, Tyler Incode Utility Billing for Utilities Customer Care and Billing in 2003, Barracuda Web Security Gateway for Secure Web Gateways (SWG) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lake Oswego, OR is running and its propensity to invest more and deepen its relationship with ADP , Tyler Technologies , Barracuda Networks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lake Oswego, OR revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lake Oswego, OR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lake Oswego, OR Tech Stack and Enterprise Applications
City of Lake Oswego, OR HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2013 | 2013 |
In 2013, the City of Lake Oswego implemented ADP Enterprise eTIME (OEM Kronos Workforce Central) as its Time and Attendance solution to centralize municipal timekeeping and attendance for a 220 employee workforce. The ADP Enterprise eTIME deployment served as the authoritative system for clock data and daily time capture, supporting payroll and HR operational workflows across city departments.
Configuration and operational ownership focused on timekeeping, leave management, and collective bargaining rule enforcement. The implementation included configuring bargaining unit contracts into the HRIS and eTIME rules engine, monitoring and adjusting employee leave balances, reconciling and preparing fringe benefit payments, producing timely payroll checks, and processing and filing W-2s through established payroll workflows.
ADP Enterprise eTIME operated in close operational tandem with the city’s HRIS for payroll processing and benefits reconciliation, enabling transfer of captured hours into payroll and tax reconciliation processes. The deployment emphasized integration of time capture with benefits administration and tax withholding workflows, ensuring recorded hours drove payroll calculations and benefit deductions.
Governance responsibilities included ongoing administration of payroll and leave benefit processes, reconciliation of taxes and fringe payments, and continuous monitoring of federal, state and local legislative changes for compliance impacts to ADP Enterprise eTIME and the HRIS. Day-to-day stewardship centered on system configuration to reflect negotiated bargaining unit terms and maintaining accurate payroll and HR records for municipal operations.
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City of Lake Oswego, OR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2003 | 2003 |
In 2003, City of Lake Oswego, OR implemented Tyler Incode Utility Billing. Tyler Incode Utility Billing is a Utilities Customer Care and Billing application surfaced on the municipal website to provide online account access, bill presentment, and electronic payment capability for residents.
The deployment emphasized core Utilities Customer Care and Billing functionality, configured for customer account management, billing and invoicing, payment processing, and an online self-service portal. Configuration work included rate schedule and billing cycle setup to accommodate municipal utility fee structures and periodic billing runs.
Operational integration centers on the city website, where Tyler Incode Utility Billing hosts customer-facing workflows for bill viewing, account updates, and online payments. The operational scope covers the City of Lake Oswego utilities billing group and customer service teams, supporting account inquiries, bill generation, and payment reconciliation processes.
Governance focused on centralized billing operations and standardized customer service workflows, with role based access controls for billing staff and clerks. The rollout was executed to align with municipal billing cycles and included administrative training and procedural documentation for ongoing utility billing administration.
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City of Lake Oswego, OR CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Barracuda Networks | Legacy | Barracuda Web Security Gateway | Secure Web Gateways (SWG) | CyberSecurity | n/a | 2017 | 2017 |
In 2017 the City of Lake Oswego, OR deployed Barracuda Web Security Gateway 410 to advance municipal web security. The deployment used Barracuda Web Security Gateway as the primary Secure Web Gateways (SWG) control point for inspection and policy enforcement of outbound web traffic across the city network.
Barracuda Web Security Gateway was configured to deliver enhanced visibility and centralized user access control, leveraging category standard capabilities such as URL filtering, malware and content inspection, policy based web access, and reporting for IT security teams. Energize Updates was enabled to push the latest threat definitions to the Barracuda Web Security Gateway, and the deployment operated on an appliance upgrade cadence with Barracuda Instant Replacement providing a new appliance every four years.
Operational scope focused on municipal IT and network operations supporting city departments, with the Barracuda Web Security Gateway implementing centralized policy governance and audit ready reporting for web usage and security events. The solution was positioned as an easy to use and cost effective Secure Web Gateways (SWG) implementation that increased visibility into web activity and tightened user access control for Lake Oswego IT security and compliance workflows.
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IT Decision Makers and Key Stakeholders at City of Lake Oswego, OR
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by City of Lake Oswego, OR Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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