City of Lowell, NC
101 W. First Street,
Lowell, 28098, NC,
United States
Lowell, 28098, NC,
United States
1 704-824-3518
Government
City of Lowell, NC Technographics
City of Lowell, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lowell, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Lowell, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lowell, NC has purchased the following applications: Southern Software FMS for Government ERP in 2019, Microsoft 365 for Collaboration in 2016, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lowell, NC is running and its propensity to invest more and deepen its relationship with Southern Software , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lowell, NC revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lowell, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lowell, NC Tech Stack and Enterprise Applications
City of Lowell, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Southern Software | Legacy | Southern Software FMS | Government ERP | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 City of Lowell, NC deployed Southern Software FMS as its Government ERP to centralize municipal accounting and serve as the system of record for the finance office. Southern Software FMS was placed at the finance office location where the City maintains all accounting journals and subsidiary ledgers, providing the primary transactional and reporting backbone for municipal financial operations.
Southern Software FMS is implemented with core municipal financial modules, including General Ledger, Accounts Payable, Payroll, Utility Billing, and Cash Receipts. The application is used to generate trial balances and subsidiary reports that support month end bank reconciliations, budget to actual comparisons, capital asset listings and transaction detail required for audit preparation.
Operational coverage spans the Cityund structure, including the General Fund, Capital Projects funds, Water and Sewer enterprise fund and related capital project and grant funds, while payroll and cash management processes run through the finance officenvironment. The City records show property tax collections are handled by Gaston County and investment activity includes the NC Cash Management Trust Government Portfolio, with Southern Software FMS serving as the municipal ledger platform alongside these external cash and tax processes.
Governance and audit workflow are tightly prescribed, with the Finance Officer designated as the person with suitable skills, knowledge, and experience to oversee the system outputs and the external Financial Statement Preparer responsible for government wide year end adjusting entries. Audit orchestration is structured around a preplanning conference, interim fieldwork prior to June 30, year end fieldwork beginning by mid August and an October draft deadline for Local Government Commission submission, with expectations for onsite auditor presence and delivery of requested schedules from Southern Software FMS to support those controls and compliance activities.
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City of Lowell, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, City of Lowell, NC deployed Microsoft 365 to provide Collaboration capabilities across its municipal staff and public website. The deployment covered a 30-employee municipal organization in the United States, provisioned to support core administrative operations and public communications.
Microsoft 365 was configured to deliver standard Collaboration modules including Exchange Online for municipal email, SharePoint Online for intranet and content publishing, OneDrive for individual file storage, Microsoft Teams for synchronous collaboration, and Office desktop and web applications for document creation. Configuration emphasis included centralized document libraries, shared calendars, and role-based access patterns that align with typical small government workflows for meeting management and record distribution.
Governance centered on centralized identity and access controls with group-based permissions to segment departmental responsibilities across administration, public works, and records management. The municipal website surfaces or references content managed in Microsoft 365, indicating an operational relationship between the public-facing site and the Collaboration platform for publishing agendas, notices, and contact information.
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City of Lowell, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019 the City of Lowell, NC deployed Granicus govDelivery to centralize citizen notifications and subscription services on its public website. The deployment targeted web based subscription capture and outbound email communication for municipal notices and announcements, using the city site as the primary enrollment and distribution channel.
Granicus govDelivery was configured to deliver topic based subscription management, segmented distribution lists, scheduled and triggered email sends, and reporting on delivery and engagement metrics, reflecting standard Citizen Engagement platform capabilities. The application name Granicus govDelivery is surfaced in sign up flows and administrative interfaces to collect citizen preferences and manage opt in consent.
Operational responsibility resides with municipal communications staff within the small 30 employee local government, and governance was established through role based permissions and message approval workflows to control publication. The implementation runs on the city website for citizen signups and supports ongoing content orchestration across municipal departments.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Lowell, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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City of Lowell, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Lowell, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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City Clerk | Manager | Finance | |
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Apps Being Evaluated by City of Lowell, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Lowell, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Lowell, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Lowell, NC Technographics
City of Lowell, NC is a Government organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
City of Lowell, NC operates a diverse technology stack with applications such as
Southern Software FMS, Microsoft 365 and Granicus govDelivery,
covering areas like Government ERP, Collaboration and Citizen Engagement .
City of Lowell, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Southern Software, Microsoft and Granicus.
City of Lowell, NC recently adopted applications including
Google Cloud Platform (GCP) in 2022, Southern Software FMS in 2019 and Granicus govDelivery in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Lowell, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Lowell, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Lowell, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.