Lynnwood, 98036, WA,
United States
City of Lynnwood Technographics
City of Lynnwood Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lynnwood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 572 City of Lynnwood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lynnwood has purchased the following applications: Quadient Neopost IS-6000 for Mailing System in 2014, Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lynnwood is running and its propensity to invest more and deepen its relationship with Quadient , Granicus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lynnwood revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lynnwood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lynnwood Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, the City of Lynnwood implemented Quadient Neopost IS-6000 as its Mailing System to centralize municipal mailroom processing and support records workflows. The Quadient Neopost IS-6000 mailing environment was operationally tied to routine outgoing mail preparation, with staff using Hasler IM6000 postal machine capabilities as needed for postage metering and mail run preparation.
Implementation scope encompassed incoming mail sorting and distribution for all departments, completion of special projects including sorting, prepping, and scanning, and entering scanned documents into electronic files using Munis software. The system and associated mailroom processes supported Records Specialist activities, assisting in the fulfillment and filing of Public Records Requests and embedding mailroom handling into records management workflows. This City of Lynnwood Quadient Neopost IS-6000 Mailing System deployment therefore connected mailroom operations, records management, and departmental correspondence distribution across municipal business functions.
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Permitting and Licensing | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, City of Lynnwood implemented Microsoft 365 for Collaboration, deploying the Microsoft 365 suite as a cloud-hosted collaboration platform that is visible in the city’s public website code. The implementation surface includes Microsoft 365 services referenced on their website and a tenant-level Microsoft 365 deployment used to deliver core collaboration capabilities to municipal staff and site content workflows.
The deployment centers on Collaboration capabilities typical of Microsoft 365, including hosted email and calendar, document collaboration and co-authoring, OneDrive and SharePoint content hosting for intranet and web content, and team-based messaging and meeting workflows. Operational ownership sits with central IT for tenant administration, user provisioning, access control and records-aware content governance, while business functions such as communications, administration and public services consume the collaboration services.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, City of Lynnwood deployed DocuSign eSignature as a Digital Signing capability on its municipal website. The implementation enabled electronic signature capture for public forms and citizen-facing transactions through embedded signing flows on city web pages.
DocuSign eSignature was configured to support template based envelope creation, embedded signing sessions, signer authentication options, and automated audit trail and certificate generation, reflecting standard Digital Signing functional modules. Configuration emphasized reusable templates and signing workflows to streamline repeatable municipal interactions.
The solution was integrated with the City of Lynnwood website to present signing workflows within online forms, allowing signers to complete transactions without leaving municipal web properties. Operational coverage targeted public facing business functions such as permit submissions, consent forms, and records requests, with municipal staff administering templates and processing completed documents.
Governance focused on establishing signing workflows, retention and audit policies, and role based administration for template management and signer verification, aligning with municipal records management practices. Administration was organized to centralize template control while enabling department level issuance and oversight of electronic signing processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Lynnwood
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Lynnwood Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||