Madisonville, 37354, TN,
United States
City of Madisonville, TN Technographics
City of Madisonville, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Madisonville, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Madisonville, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Madisonville, TN has purchased the following applications: i3 BIS Terra Tax for Tax Management in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Automattic Jetpack CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Madisonville, TN is running and its propensity to invest more and deepen its relationship with i3 Verticals , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Madisonville, TN revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Madisonville, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Madisonville, TN Tech Stack and Enterprise Applications
City of Madisonville, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| i3 Verticals | Legacy | i3 BIS Terra Tax | Tax Management | ERP | n/a | 2017 | 2017 |
In 2017, City of Madisonville, TN deployed i3 BIS Terra Tax for Tax Management, embedding i3 BIS Terra Tax on its municipal website to provide citizen-facing tax account access and online payment capabilities. The deployment positioned the application as the primary web portal for municipal tax billing and payments.
The implementation surfaced web-based payment pages and an administrative console to enable online tax payments, taxpayer account management, and receipt processing, aligning with common Tax Management functionality. Functional modules in use include online payment processing, tax billing and account lookup, electronic receipt issuance, and reporting and audit trail capabilities. Operational coverage concentrates on the municipal tax office and finance function for City of Madisonville, TN, with the system delivered through the city website for resident access. Governance centered on updating payment acceptance procedures and establishing role-based administrative controls within the tax office.
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City of Madisonville, TN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 City of Madisonville, TN implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The municipal organization, operating with approximately 30 employees, surfaces the Google Workspace footprint on its public website and relies on the application suite to standardize internal communications and document workflows across municipal staff.
Google Workspace (Formerly Google G-Suite) deployment emphasizes core Collaboration capabilities, including Gmail for municipal email, Google Drive and Shared Drives for centralized document storage, Docs, Sheets and Slides for real-time coauthoring, and Google Calendar for scheduling. Configuration appears to include domain provisioning, email routing and basic administrative role segregation through the Google Admin console, along with account provisioning and access controls appropriate for a small government entity.
Operational coverage is oriented to city staff and municipal functions rather than enterprise divisions, with governance centered on a delegated administrative model for user lifecycle management and security policy enforcement. The implementation narrative focuses on instrumenting collaboration workflows and centralized administration, with the City using Google Workspace as the primary Collaboration hub for staff communication and document management.
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City of Madisonville, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, City of Madisonville, TN deployed Automattic Jetpack CRM on its municipal website. Automattic Jetpack CRM serves as the city's primary customer relationship management tool for constituent contact management and intake workflows, classified in the CRM category. The deployment supports a small municipal organization profile, serving roughly 30 staff through web-based contact capture and record management.
The implementation centers on embedding Jetpack CRM contact capture and a centralized contact database into the public site, routing web inquiries into a single constituent repository. Functional capabilities in use include contact management, form-driven inquiry capture, tagging and notes on constituent records, activity logging, and basic email outreach workflows. Administration and governance are handled by municipal staff through the Automattic Jetpack CRM interface, with access control and procedural handling of constituent inquiries defined as part of ongoing operational use.
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City of Madisonville, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at City of Madisonville, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Madisonville, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||