City of McKenzie, TN
2470 Cedar Street,
McKenzie, 38201, TN,
United States
McKenzie, 38201, TN,
United States
1 731-352-2292
Government
City of McKenzie, TN Technographics
City of McKenzie, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of McKenzie, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of McKenzie, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of McKenzie, TN has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2010, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2020, CSA Orbit Customer Management & Billing for Utilities Customer Care and Billing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of McKenzie, TN is running and its propensity to invest more and deepen its relationship with Intuit , Packet Tide , Central Service Association or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of McKenzie, TN revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of McKenzie, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of McKenzie, TN Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, City of McKenzie, TN implemented Intuit QuickBooks Online, an ERP Financial application, to centralize accounting activities for the municipal government and its McKenzie Industrial Development Board. The deployment targeted core municipal finance functions managed by the city administrative office and by the board administrative assistant, aligning bookkeeping and reporting workflows under a single cloud accounting environment.
The implementation configured Intuit QuickBooks Online to support accounts payable, accounts receivable, month end reconciliation, audit preparation, and preparation of annual reports to the state. System use extended to managing lease preparations and renewals, tracking payments in lieu of taxes programs, handling certificates of deposit, and producing RFI and informational packages that combined financial schedules with narrative materials for boards and external stakeholders.
Architecturally the deployment followed ERP Financial best practices for small municipal organizations, using the application ledger, chart of accounts, role based access controls, and bank feed automation to streamline transaction posting and reconciliation. The application served as the authoritative financial record for reporting to state and regional partners including TNECD and TVA, supporting formatted schedules and documentation required for grant and certification activities.
Operational governance emphasized month end close and audit ready documentation, with documented procedures for reconciliation, audit preparation, and board reporting workflows. Administrative processes were adjusted to route invoices, receipts, and reconciliation tasks through Intuit QuickBooks Online, while ongoing maintenance included regular preparation of board meeting financials and supporting materials for external reviews.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, City of McKenzie, TN deployed Packet Tide ExpressionEngine CMS (ex EllisLab) as its Web Content Management platform for the municipal website. The Packet Tide ExpressionEngine CMS (ex EllisLab) instance serves as the primary public site engine, providing a single-site content repository and template-driven publishing for the city web presence at www.mckenzietn.org.
The implementation centers on standard Web Content Management capabilities including content authoring, template management, asset handling, and publishing workflows with role-based access controls. Operational ownership appears concentrated in municipal communications and administrative staff, with content editors across departments maintaining news, events, and service information through the CMS, and governance structured around editorial roles and approval workflows to manage public-facing content.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Central Service Association | Legacy | CSA Orbit Customer Management & Billing | Utilities Customer Care and Billing | CRM | n/a | 2017 | 2017 |
In 2017, City of McKenzie, TN provisioned CSA Orbit Customer Management & Billing as its municipal utilities billing and customer management solution. The deployment placed CSA Orbit Customer Management & Billing on the city website to provide web accessible customer account services for municipal utility customers and to centralize billing and account administration within the utilities office. This implementation aligns with the Utilities Customer Care and Billing category and established municipal ownership of customer account lifecycle and billing operations.
Functional modules implemented mirror standard Utilities Customer Care and Billing capabilities, including customer account management, billing and invoicing, statement generation, and web enabled payment access for customers. Configuration emphasized account lookup, billing cycle processing, and customer communications workflows operated by billing clerks and the utilities department. Governance centralized procedures for account creation, service changes, and delinquency workflows under the utilities office, with the municipal website serving as the public front end for customer interactions. The overall implementation situates CSA Orbit Customer Management & Billing as the city s primary utilities customer care and billing system, exposed through the McKenzie website and managed by city staff.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of McKenzie, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of McKenzie, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of McKenzie, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of McKenzie, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of McKenzie, TN Technographics
City of McKenzie, TN is a Government organization based in United States,
with around 50 employees and annual revenues of $4.0 million.
City of McKenzie, TN operates a diverse technology stack with applications such as
Intuit QuickBooks Online, Packet Tide ExpressionEngine CMS (ex EllisLab) and CSA Orbit Customer Management & Billing,
covering areas like ERP Financial, Web Content Management and Utilities Customer Care and Billing.
City of McKenzie, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Packet Tide and Central Service Association.
City of McKenzie, TN recently adopted applications including
Packet Tide ExpressionEngine CMS (ex EllisLab) in 2020, Cloudflare CDN in 2020 and DigitalOcean Droplets in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of McKenzie, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of McKenzie, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of McKenzie, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.