Melissa, 75454, TX,
United States
City of Melissa, TX Technographics
City of Melissa, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Melissa, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 City of Melissa, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Melissa, TX has purchased the following applications: PayaGov for Payment Processing in 2020, Tyler Incode ERP for Government ERP in 2022, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Melissa, TX is running and its propensity to invest more and deepen its relationship with Paya (formerly Sage Payment Solutions) , Tyler Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Melissa, TX revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Melissa, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Melissa, TX Tech Stack and Enterprise Applications
City of Melissa, TX ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paya (formerly Sage Payment Solutions) | Legacy | PayaGov | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, City of Melissa, TX deployed PayaGov for Payment Processing on its municipal website to enable citizens to search invoices and complete online payments. The implementation exposes a hosted payment portal reachable from the city site and the trafficpayment.com payment page, with PayaGov acting as the front end for invoice lookup and online citation payment intake.
Configuration focused on PayaGov hosted payment pages and customer-facing workflows, including searchable invoice entry, payment authorization flows, and online receipt generation. The deployment leverages standard Payment Processing functionality to accept and settle citizen payments through the vendor portal, and to capture payment details required for municipal accounting and recordkeeping.
Operational coverage centers on municipal finance and municipal court payment intake, with city staff using the PayaGov administrative interface to manage transactions and reconcile payments. Governance emphasized web-facing payment controls and user access for finance and court clerks, and the solution was provisioned to run from the city website URL to centralize online payment intake for City of Melissa obligations.
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City of Melissa, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode ERP | Government ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, City of Melissa, TX approved the purchase of Tyler Incode ERP to provision municipal court software and related administrative workflows. The resolution recorded in the October 25, 2022 meeting authorized procurement from Tyler Technologies and established the project as a Government ERP acquisition for the city.
The initiative centers on deploying Tyler Incode ERP to support court case management workflows, electronic records retention, citation processing, and financial posting of fines and fees, consistent with Government ERP functional patterns. Configuration scope is expected to include case scheduling, payment processing interfaces for municipal receipts, and standard reporting for court and finance administration.
Procurement approval set governance for the next phase, enabling contract execution with Tyler Technologies and scheduling configuration, data onboarding, and staff training for municipal court and finance personnel. Operational coverage is municipal court and adjacent administrative functions, with the city council authorization serving as the principal control point for rollout decisions and budget commitment.
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City of Melissa, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 City of Melissa, TX implemented Microsoft 365 as its Collaboration platform, and the municipal website indicates active use of Microsoft 365 components for public facing and internal workflows. The deployment is presented as a cloud-hosted Microsoft 365 tenant associated with the city domain, aligning the small government organization with a SaaS Collaboration model suitable for a 55 person staff.
The Microsoft 365 implementation centers on standard Collaboration capabilities, including enterprise email and calendaring, document libraries and intranet content management, personal file storage, and real time team communication and meeting tools. Microsoft 365 is used to manage document collaboration, staff communications, and content that interfaces with the city website, reflecting typical SharePoint Online, Exchange Online, OneDrive, and Teams functionality within a municipal context.
Operationally the rollout covers municipal staff and city administration functions, supporting day to day office workflows and website content publication. The implementation implies centralized tenant administration for user provisioning and authentication, and it supports role based access for departmental document and communication needs across the organization.
Governance posture for the City of Melissa Microsoft 365 Collaboration deployment is consistent with public sector requirements, emphasizing account administration, access controls, and records retention and content governance as part of ongoing operational management. The narrative on the city website confirms Microsoft 365 as the primary Collaboration platform for internal collaboration and website content workflows.
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City of Melissa, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2020 | 2020 |
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Citizen Engagement | CRM |
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2020 | 2020 |
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City of Melissa, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Performance Management | ITSM |
|
2020 | 2020 |
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City of Melissa, TX PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Geographic Information System | PLM and Engineering |
|
2021 | 2021 |
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City of Melissa, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Melissa, TX
Apps Being Evaluated by City of Melissa, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||