City Of Monash
293 Springvale Road,
Melbourne, 3150, VIC,
Australia
Melbourne, 3150, VIC,
Australia
61 3 9518-3555
Government
City Of Monash Technographics
City Of Monash Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Monash and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 770 City Of Monash employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Monash has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, PageUp ATS for Applicant Tracking System in 2019, Zoho SalesIQ for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Monash is running and its propensity to invest more and deepen its relationship with Oracle , PageUp , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Monash revenues, which have grown to $283.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Monash intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of Monash Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2023 |
In 2020, City Of Monash implemented Oracle Cloud ERP as its core ERP Financial platform to standardise municipal finance and procurement transaction capture and to serve as the primary source for corporate financial reporting. Oracle Cloud ERP under the ERP Financial category was positioned to provide financial management, procurement and transactional financial records to downstream analytics and budgetary workflows.
The implementation focused on Financial Management capabilities, including general ledger, budgeting and commitments, accounts payable and procurement workflows, aligned with municipal budgeting and spend control processes. Configuration work emphasized enterprise data models and transaction-level feed structures to support actuals versus budget analysis and commitments tracking in downstream reporting.
Data and integration architecture centered on a Microsoft Azure Data Platform and Power BI architecture that ingested transaction feeds from Oracle Cloud ERP and 11 additional systems into an Enterprise Data Warehouse. Metadata-driven ETL and pipeline orchestration automated ingestion from Oracle Fusion Cloud ERP into canonical data models, enabling self-service Power BI models and drill-through transactional views for finance and procurement users.
Governance and process changes were driven by a BI Lead Developer and Data SME working within the Digital Transformation program, who designed single source of truth data models, formalised data definitions and lineage, and led workshops to increase self-service adoption. Reporting governance included migrating and rationalising content, where Cognos reports were consolidated and redeveloped as Power BI artifacts to align with the new data platform and reporting ownership.
Explicit outcomes documented include consolidation of over 850 legacy reports into Power BI and the delivery of targeted analytics such as the Financial Management Power BI app, a Spend Analytics dashboard covering contracts, requisitions, purchase orders, invoices and supplier reliability, and operational workload dashboards for planning and service areas. The BI lead received an Employee Recognition Award for Outstanding Services in September 2024 for contributions to the data and reporting transformation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, City Of Monash implemented PageUp ATS as an Applicant Tracking System on its public careers site, routing candidate applications to PageUp's hosted application form. The implementation is visible through the vendor hosted application URL and is used to publish vacancies on monash.vic.gov.au and capture applicant submissions through the PageUp portal.
The PageUp ATS deployment addresses core recruitment workflows for the municipal HR team and hiring managers, covering job requisition posting, online application forms, candidate tracking with stage-based workflows, configurable approval routing, and recruitment reporting and records retention typical of an Applicant Tracking System. Configuration work centered on aligning role based access controls and applicant review workflows with public sector hiring policies, and the technical footprint integrates the public careers page with the PageUp ATS application form for online candidate intake.
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Core HR | HCM |
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2025 | 2026 |
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Employee Experience | HCM |
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2023 | 2023 |
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Employee Self Service | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, City Of Monash deployed Zoho SalesIQ on its public website to provide web-based visitor engagement and front line enquiry handling. The implementation places Zoho SalesIQ within the Chatbots and Conversational AI category and is scoped to citizen-facing pages on the municipal site, serving as the initial conversational layer for council service access. Deployment is delivered as an embedded web widget, aligned to digital services and customer service access channels rather than back-office systems.
Configuration emphasized core Chatbots and Conversational AI capabilities, including chatbot workflows for routine enquiries, proactive chat triggers, live agent handoff, contact capture and visitor session tracking with conversational analytics. Operational coverage focused on citizen services and customer service teams, with routing rules and response workflows configured to channel enquiries to the appropriate council service teams and to capture contact details for follow up. Zoho SalesIQ was configured to support conversational automation alongside human agent escalation, and governance centered on standard municipal customer service process controls and response SLAs.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City Of Monash
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City Of Monash Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City Of Monash IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City Of Monash digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City Of Monash Technographics
City Of Monash is a Government organization based in Australia,
with around 770 employees and annual revenues of $283.0 million.
City Of Monash operates a diverse technology stack with applications such as
Oracle Cloud ERP, PageUp ATS and Zoho SalesIQ,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
City Of Monash has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, PageUp and Zoho Corp..
City Of Monash recently adopted applications including
Workday HCM in 2025, Culture Amp in 2023 and Zoho SalesIQ in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Of Monash’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Of Monash’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Of Monash technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.