AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

City of Monroe, Louisiana Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler New World ERP Government ERP ERP Services and Operations n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2021 2021
Survey and Questionnaire Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Badger Meter Legacy Badger Meter EyeOnWater Customer Engagement CRM n/a 2020 2020
In 2020, the City of Monroe, Louisiana implemented Badger Meter EyeOnWater to strengthen Customer Engagement for Monroe Water System customers, pairing the customer portal with Badger Meter BEACON metering and analytics. The deployment centralized customer-facing consumption visibility and event notification as part of a water utility rollout in the United States, aligning field metering telemetry with resident alerting workflows. Badger Meter BEACON provided the telemetry and analytics backbone, while Badger Meter EyeOnWater delivered resident access to consumption dashboards, leak detection notifications, and configurable alerting during extreme weather events. Configuration work focused on account provisioning for residents, alert thresholds for abnormal usage, and instrumenting continuous consumption reporting to enable near real time detection of spikes and leaks. Operational coverage included Monroe Water System staff and the city’s residential customer base, with analytics visible to utility staff for incident triage and to customers via the EyeOnWater portal and notifications. The implementation bridged operational metering data to customer engagement and CRM oriented workflows so staff could rapidly correlate BEACON analytics with on the ground responses. The deployment enabled staff to quickly identify massive usage spikes following the February 2021 storms, and enabled a rapid response that saved an identified customer location 400,000 gallons. The narrative links Badger Meter EyeOnWater and BEACON to practical operational resilience, customer notification, and leak mitigation for the Monroe Water System.
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at City of Monroe, Louisiana
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by City of Monroe, Louisiana Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD City of Monroe, Louisiana Technographics

City of Monroe, Louisiana is a Government organization based in United States, with around 950 employees and annual revenues of $200.0 million.

City of Monroe, Louisiana operates a diverse technology stack with applications such as Tyler New World ERP, GoDaddy Webmail and Badger Meter EyeOnWater, covering areas like Government ERP, Collaboration and Customer Engagement.

City of Monroe, Louisiana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tyler Technologies, GoDaddy and Badger Meter.

City of Monroe, Louisiana recently adopted applications including Microsoft 365 in 2021, Momentive SurveyMonkey in 2021 and Intuit Mailchimp in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City of Monroe, Louisiana’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City of Monroe, Louisiana’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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