Monroe, 71201, LA,
United States
City of Monroe, Louisiana Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Monroe, Louisiana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 City of Monroe, Louisiana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Monroe, Louisiana has purchased the following applications: Tyler New World ERP for Government ERP in 2018, GoDaddy Webmail for Collaboration in 2016, Badger Meter EyeOnWater for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Monroe, Louisiana is running and its propensity to invest more and deepen its relationship with Tyler Technologies , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Monroe, Louisiana revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Monroe, Louisiana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World ERP | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Badger Meter | Legacy | Badger Meter EyeOnWater | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020, the City of Monroe, Louisiana implemented Badger Meter EyeOnWater to strengthen Customer Engagement for Monroe Water System customers, pairing the customer portal with Badger Meter BEACON metering and analytics. The deployment centralized customer-facing consumption visibility and event notification as part of a water utility rollout in the United States, aligning field metering telemetry with resident alerting workflows.
Badger Meter BEACON provided the telemetry and analytics backbone, while Badger Meter EyeOnWater delivered resident access to consumption dashboards, leak detection notifications, and configurable alerting during extreme weather events. Configuration work focused on account provisioning for residents, alert thresholds for abnormal usage, and instrumenting continuous consumption reporting to enable near real time detection of spikes and leaks.
Operational coverage included Monroe Water System staff and the city’s residential customer base, with analytics visible to utility staff for incident triage and to customers via the EyeOnWater portal and notifications. The implementation bridged operational metering data to customer engagement and CRM oriented workflows so staff could rapidly correlate BEACON analytics with on the ground responses.
The deployment enabled staff to quickly identify massive usage spikes following the February 2021 storms, and enabled a rapid response that saved an identified customer location 400,000 gallons. The narrative links Badger Meter EyeOnWater and BEACON to practical operational resilience, customer notification, and leak mitigation for the Monroe Water System.
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||