City of Newberry, SC
1330 College St,
Newberry, 29108, SC,
United States
Newberry, 29108, SC,
United States
1 803-321-1000
Government
City of Newberry, SC Technographics
City of Newberry, SC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Newberry, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 City of Newberry, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Newberry, SC has purchased the following applications: Edmunds GovTech Logics Financial for ERP Financial in 2014, Trimble Cityworks AMS for Enterprise Asset Management in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Newberry, SC is running and its propensity to invest more and deepen its relationship with Edmunds GovTech , Cityworks, a Trimble Company , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Newberry, SC revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Newberry, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Newberry, SC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edmunds GovTech | Legacy | Edmunds GovTech Logics Financial | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, City of Newberry implemented Edmunds GovTech Logics Financial. Edmunds GovTech Logics Financial is deployed as the citys ERP Financial application supporting municipal inventory control and financial ledger workflows.
The implementation centers on inventory management and financial general ledger capabilities. Functional modules explicitly referenced in city operations include Inventory-Logics for warehouse stock control, Financial general ledger for department charge posting, and purchasing controls for vendor rate management. Day to day capabilities align with inventory receipt and issuance, monthly inventory reporting, physical inventory counts, disposal of surplus, and maintenance of MSDS and uniform issuance records.
Integrations and operational touchpoints cited in municipal job documentation include Microsoft Excel, Word and Outlook for reporting and communications, and Inventory-Logics as the inventory workflow component that interlocks with the financial ledger. Operational scope covers the central supply warehouse and stockyard, and impacts finance, procurement and field operations that require posting of charges to departmental ledgers and vendor interactions.
Governance and process changes enforced through the system include formal purchasing policy adherence, monthly reconciliation and reporting cycles, and year end closing activities tied to physical counts and surplus disposition. The system is configured to support municipal staffing patterns including part time warehouse inventory agent workflows and certification driven public purchasing and material management procedures.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cityworks, a Trimble Company | Legacy | Trimble Cityworks AMS | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, City of Newberry, SC implemented Trimble Cityworks AMS as its Enterprise Asset Management application. The deployment focused on the Utilities Administration Department, supporting administrative staff, meter services and field crews for customer complaint intake, work order creation, dispatch and routing to crews.
Configuration emphasized work order management and routing, asset recordkeeping and maintenance scheduling, with staff using Trimble Cityworks AMS to write and route work orders and to monitor utility operations. The Administrative Services Assistant position explicitly required proficiency in Trimble Cityworks AMS alongside Microsoft Word and Excel to reconcile billing data and troubleshoot discrepancies. Mobile field workflows and crew dispatch functionality were central to operational use, reflecting standard Enterprise Asset Management capabilities.
Operationally, Trimble Cityworks AMS was used in coordination with existing utility software Logics and Tantalus for billing and meter data monitoring, with administrative staff responsible for reconciliation and error resolution across systems. Governance centered on Utilities Department processes, with the Utilities Director overseeing work order workflows and staff performing monitoring and customer service functions. Training and role responsibilities were part of the rollout, as indicated by job requirements for multitasking, technical proficiency and direct reporting into utilities leadership.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, the City of Newberry, SC implemented Hubspot Live Chat. The Hubspot Live Chat deployment applies the Chatbots and Conversational AI category to the municipal public website, providing real time visitor messaging and asynchronous inquiry capture to support citizen engagement and website inquiry handling. The implementation is embedded as a site level chat widget that instruments web conversations and surfaces visitor context to municipal teams.
Configuration work emphasized inbound message capture, canned response templates, offline message queuing, and automated contact creation within the HubSpot platform to retain inquiry context for follow up. Routing rules and inbox assignments were established to direct messages to customer service and communications workflows, aligning online inquiries with department level triage and response protocols. Governance focused on web script management and operational response procedures for public facing staff rather than broad systems integration across the IT estate.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
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Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
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Collaboration | Collaboration |
|
2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2007 | 2007 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Marketing Automation | CRM |
|
2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Utilities Customer Care and Billing | CRM |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Newberry, SC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Newberry, SC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Newberry, SC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Newberry, SC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Newberry, SC Technographics
City of Newberry, SC is a Government organization based in United States,
with around 250 employees and annual revenues of $51.0 million.
City of Newberry, SC operates a diverse technology stack with applications such as
Edmunds GovTech Logics Financial, Trimble Cityworks AMS and Hubspot Live Chat,
covering areas like ERP Financial, Enterprise Asset Management and Chatbots and Conversational AI.
City of Newberry, SC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Edmunds GovTech, Cityworks, a Trimble Company and HubSpot.
City of Newberry, SC recently adopted applications including
Zoom in 2022, Cisco Webex Meetings in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Newberry, SC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Newberry, SC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Newberry, SC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.