City of North Charleston
2500 City Hall Ln,
North Charleston, 29406, SC,
United States
North Charleston, 29406, SC,
United States
1 843-554-5700
Government
City of North Charleston Technographics
City of North Charleston Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of North Charleston and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1101 City of North Charleston employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of North Charleston has purchased the following applications: CSI Harris CitySuite Benefits for Benefits Administration in 2016, CSI Harris ERP CitySuite for Government ERP in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of North Charleston is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of North Charleston revenues, which have grown to $127.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of North Charleston intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of North Charleston Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris CitySuite Benefits | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, City of North Charleston implemented CSI Harris CitySuite Benefits for Benefits Administration, deploying the application to centralize benefits administration and to integrate HR and payroll processes across municipal departments in the United States. Public technographics record the purchase and go live year as 2016 for Benefits Administration and related HCM modules, establishing the implementation as the municipal benefits backbone for the city workforce.
The deployment of CSI Harris CitySuite Benefits focused on standard Benefits Administration capabilities, including benefits enrollment, eligibility management, deductions configuration, employee self service for benefit elections, and benefits billing and reporting. Implementation work aligned the Benefits Administration instance with related HCM modules to ensure synchronized employee records and consistent eligibility rules, using configuration and business rules typical of municipal HR operations.
Operational governance centralized benefits administration under a citywide team, standardizing enrollment and change of status workflows across departments and creating a single point of administration for policy updates and vendor interactions. The rollout covered municipal departments in the United States, and the implementation narrative centers on the relationship City of North Charleston CSI Harris CitySuite Benefits Benefits Administration as the hub for benefits and related HCM process orchestration.
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris ERP CitySuite | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 City of North Charleston implemented CSI Harris ERP CitySuite, deploying a Government ERP to support municipal finance and administrative operations across the city organization of 1101 employees. The deployment positioned CSI Harris ERP CitySuite as the primary enterprise system for centralized financial management and administrative record keeping within municipal departments.
The implementation focused on core Government ERP capabilities, with configuration aligned to financial management, procurement, budgeting, accounts payable, accounts receivable, and asset management workflows typical of municipal ERP programs. CSI Harris ERP CitySuite was configured to support standardized chart of accounts and automated approval workflows for procure-to-pay and budget control, reflecting common functional modules for the category.
City documentation also records INNOPRISE FINANCE SOFTWARE MAINTENANCE in budget materials, indicating concurrent maintenance activity for municipal finance systems during the multiyear operational period. Governance emphasis centered on centralized financial controls and departmental workflow standardization, with operational coverage across finance and administrative departments in the municipal organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, City of North Charleston implemented Microsoft 365. The Microsoft 365 deployment serves as the municipality's primary Collaboration platform, supporting municipal communications, staff productivity, and centralized document management across city departments.
The implementation includes core Microsoft 365 capabilities typical of the Collaboration category, such as Exchange Online email and calendaring, SharePoint Online for intranet and records storage, Microsoft Teams for real-time collaboration and meetings, OneDrive for user file sync, and the Office desktop and web applications for authoring. The deployment is presented as a cloud tenant architecture with centralized identity and access management consistent with Azure Active Directory based control models, enabling role based access and group provisioning.
Microsoft 365 artifacts are referenced on the city website, indicating that cloud hosted services are part of public facing site operations as well as internal workforce tooling. Governance appears oriented to tenant level administration and records policies to meet municipal information management needs, with the platform footprint focused on collaboration, content lifecycle, and staff communication functions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of North Charleston
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of North Charleston Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of North Charleston IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of North Charleston digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of North Charleston Technographics
City of North Charleston is a Government organization based in United States,
with around 1101 employees and annual revenues of $127.0 million.
City of North Charleston operates a diverse technology stack with applications such as
CSI Harris CitySuite Benefits, CSI Harris ERP CitySuite and Microsoft 365,
covering areas like Benefits Administration, Government ERP and Collaboration.
City of North Charleston has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Constellation Software Inc. and Microsoft.
City of North Charleston recently adopted applications including
Google Cloud Platform (GCP) in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of North Charleston’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of North Charleston’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of North Charleston technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.