Owosso, 48867, MI,
United States
City of Ossowo Utilities Technographics
City of Ossowo Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Ossowo Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 City of Ossowo Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Ossowo Utilities has purchased the following applications: Telerik Sitefinity CMS for Web Content Management in 2021, Intuit Mailchimp for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Ossowo Utilities is running and its propensity to invest more and deepen its relationship with Progress Software , DotNetNuke , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Ossowo Utilities revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Ossowo Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Ossowo Utilities Tech Stack and Enterprise Applications
City of Ossowo Utilities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, City of Ossowo Utilities implemented Telerik Sitefinity CMS as its Web Content Management solution for the municipal utilities website. The deployment is focused on the public site at https://www.ci.owosso.mi.us/Utilities/ and centralizes management of service notices, outage information, rate and billing guidance, and public-facing communications under the Sitefinity content layer.
Configuration uses standard Web Content Management capabilities, including template-driven page composition, a centralized media library, configurable content types, form-driven service request blocks, role-based authoring and approval workflows, and scheduled publishing. Governance is structured around role-based permissions and editorial workflows to align utilities and communications staff, with modular templates and reusable content components to streamline ongoing content maintenance and publish processes.
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Web Content Management | Content Management |
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2021 | 2021 |
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City of Ossowo Utilities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, City of Ossowo Utilities deployed Intuit Mailchimp on its public website. City of Ossowo Utilities uses Intuit Mailchimp as a Marketing Automation solution to manage resident-facing email communications, subscription signups, and municipal notices for the utilities function. The implementation centralizes email campaign creation, template management, and list segmentation to support outreach for billing, service advisories, and community updates. Intuit Mailchimp is used to capture website subscribers through embedded forms and to deliver scheduled and triggered messages to segmented audiences.
Configuration focuses on audience lists, embedded signup forms on the municipal site, campaign scheduling, and automation workflows aligned with Marketing Automation capabilities. The architecture is vendor hosted SaaS, with web form integration driving subscriber data into Intuit Mailchimp and enabling campaign delivery from the cloud. Operational ownership is held by utilities communications and customer service teams, with governance oriented around subscriber consent, list hygiene, segmentation policies, and campaign approval workflows to meet municipal communication standards.
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Utilities Customer Care and Billing | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Ossowo Utilities
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Apps Being Evaluated by City of Ossowo Utilities Executives
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