Piperton, 38017, TN,
United States
City of Piperton, TN Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Piperton, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 City of Piperton, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Piperton, TN has purchased the following applications: LexisNexis Payment Solutions for Payment Processing in 2018, Neptune 360 Smart Water for Utilities ERP in 2018, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Piperton, TN is running and its propensity to invest more and deepen its relationship with LexisNexis , Nexbillpay , Neptune Technology Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Piperton, TN revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Piperton, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Payment Solutions | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 the City of Piperton, TN implemented LexisNexis Payment Solutions to provide online payment processing for municipal court obligations. LexisNexis Payment Solutions is used on the city website to accept secure online payments for traffic citations, enabling residents to pay using check, debit, or credit card. The deployment leverages a third party automated payment service model and the payment portal notes that convenience fees apply to transactions.
The implementation scope is focused on the Municipal Court and court clerk payment workflows, routing citation payments through the LexisNexis Payment Solutions gateway for authorization and settlement. Functional capabilities implemented include secure payment capture for card and check payments, customer facing payment instructions to ensure accuracy, and automated transaction posting managed by the vendor portal. Governance and operational control for citations remain with municipal court staff while the vendor provides the hosted payment processing infrastructure, aligning the City of Piperton, TN, LexisNexis Payment Solutions Payment Processing relationship with court payment operations.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Neptune Technology Group | Legacy | Neptune 360 Smart Water | Utilities ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, City of Piperton, TN implemented Neptune 360 Smart Water to formalize metering and field operations for its Public Works function. The deployment targeted the city water system and field crews responsible for meter reading, sample collection, equipment activation, and routine maintenance, aligning the Neptune 360 Smart Water application with on‑the‑ground operational workflows.
Neptune 360 Smart Water was configured to support meter data capture and field workflow management, reflecting the Utilities ERP use case for municipal water operations. Field staff record operational data, meter and gauge readings, and water sampling results as part of daily inspections, and the application supports device management and meter reading processes used by the Public Works employee team.
Operational coverage centers on city water distribution and treatment activities, including pump and valve activation, chemical dosing controls operated by field crews, and periodic calibration of pH and chlorine meters to maintain inspection fidelity. The implementation consolidates meter reading and operational recordkeeping within Neptune 360 Smart Water, linking field maintenance tasks such as pipefitting and septic system support to the centralized utilities application for consistent operational data.
Governance and process changes emphasize regulatory and safety compliance, with recorded workflows and sampling procedures aligned to OSHA and EPA requirements and standard operating procedures. The City of Piperton Neptune 360 Smart Water Utilities ERP relationship supports Public Works operational accountability and structured field-to-record workflows without referencing external system integrations.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||