City of Piperton, TN
3725 Highway 196 Suite B,
Piperton, 38017, TN,
United States
Piperton, 38017, TN,
United States
1 901-853-4830
Government
City of Piperton, TN Technographics
City of Piperton, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Piperton, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 City of Piperton, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Piperton, TN has purchased the following applications: LexisNexis Payment Solutions for Payment Processing in 2018, Neptune 360 Smart Water for Utilities ERP in 2018, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Piperton, TN is running and its propensity to invest more and deepen its relationship with LexisNexis , Nexbillpay , Neptune Technology Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Piperton, TN revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Piperton, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Piperton, TN Tech Stack and Enterprise Applications
City of Piperton, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Payment Solutions | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018 the City of Piperton, TN implemented LexisNexis Payment Solutions to provide online payment processing for municipal court obligations. LexisNexis Payment Solutions is used on the city website to accept secure online payments for traffic citations, enabling residents to pay using check, debit, or credit card. The deployment leverages a third party automated payment service model and the payment portal notes that convenience fees apply to transactions.
The implementation scope is focused on the Municipal Court and court clerk payment workflows, routing citation payments through the LexisNexis Payment Solutions gateway for authorization and settlement. Functional capabilities implemented include secure payment capture for card and check payments, customer facing payment instructions to ensure accuracy, and automated transaction posting managed by the vendor portal. Governance and operational control for citations remain with municipal court staff while the vendor provides the hosted payment processing infrastructure, aligning the City of Piperton, TN, LexisNexis Payment Solutions Payment Processing relationship with court payment operations.
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Payment Processing | ERP |
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2020 | 2020 |
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City of Piperton, TN ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Neptune Technology Group | Legacy | Neptune 360 Smart Water | Utilities ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, City of Piperton, TN implemented Neptune 360 Smart Water to formalize metering and field operations for its Public Works function. The deployment targeted the city water system and field crews responsible for meter reading, sample collection, equipment activation, and routine maintenance, aligning the Neptune 360 Smart Water application with on‑the‑ground operational workflows.
Neptune 360 Smart Water was configured to support meter data capture and field workflow management, reflecting the Utilities ERP use case for municipal water operations. Field staff record operational data, meter and gauge readings, and water sampling results as part of daily inspections, and the application supports device management and meter reading processes used by the Public Works employee team.
Operational coverage centers on city water distribution and treatment activities, including pump and valve activation, chemical dosing controls operated by field crews, and periodic calibration of pH and chlorine meters to maintain inspection fidelity. The implementation consolidates meter reading and operational recordkeeping within Neptune 360 Smart Water, linking field maintenance tasks such as pipefitting and septic system support to the centralized utilities application for consistent operational data.
Governance and process changes emphasize regulatory and safety compliance, with recorded workflows and sampling procedures aligned to OSHA and EPA requirements and standard operating procedures. The City of Piperton Neptune 360 Smart Water Utilities ERP relationship supports Public Works operational accountability and structured field-to-record workflows without referencing external system integrations.
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City of Piperton, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Piperton, TN implemented Granicus govDelivery on its public website to centralize citizen-facing communications. City of Piperton, TN uses Granicus govDelivery as its Citizen Engagement system for municipal communications and public notifications, providing web-embedded subscription sign-up and message distribution workflows. The deployment focuses on subscription-based notices and community updates for city administrative functions.
Configuration emphasizes subscription list management, template-driven message authoring, targeted distribution segments, and scheduled delivery, reflecting core Citizen Engagement capabilities. The platform is integrated directly into the City of Piperton website for sign-ups and message propagation, and city staff handle content publishing, subscriber administration, and approval workflows. Standard delivery reporting and analytics within Granicus govDelivery provide operational visibility for communications management.
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Citizen Engagement | CRM |
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2015 | 2015 |
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City of Piperton, TN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Piperton, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Piperton, TN
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Piperton, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Piperton, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Piperton, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of Piperton, TN Technographics
City of Piperton, TN is a Government organization based in United States,
with around 35 employees and annual revenues of $6.0 million.
City of Piperton, TN operates a diverse technology stack with applications such as
LexisNexis Payment Solutions, Neptune 360 Smart Water and Granicus govDelivery,
covering areas like Payment Processing, Utilities ERP and Citizen Engagement .
City of Piperton, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LexisNexis, Neptune Technology Group and Granicus.
City of Piperton, TN recently adopted applications including
Nexbillpay in 2020, Granicus govDelivery in 2019 and LexisNexis Payment Solutions in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Piperton, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Piperton, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Piperton, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.