South Bay, 33493, FL,
United States
City of South Bay, FL Technographics
City of South Bay, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of South Bay, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 City of South Bay, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of South Bay, FL has purchased the following applications: Cougar Mountain Denali Business for ERP Financial in 2015, Microsoft 365 for Collaboration in 2021, New Relic APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of South Bay, FL is running and its propensity to invest more and deepen its relationship with Athen Systems , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of South Bay, FL revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of South Bay, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of South Bay, FL Tech Stack and Enterprise Applications
City of South Bay, FL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Athen Systems | Legacy | Cougar Mountain Denali Business | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, City of South Bay, FL implemented Cougar Mountain Denali Business as its ERP Financial solution. The deployment positioned Cougar Mountain Denali Business to manage municipal accounting, budgeting, and core finance functions for the city's finance and administration teams.
Implementation centered on core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting, configured to support public sector chart of accounts and fund accounting workflows common in local government. The Cougar Mountain Denali Business configuration emphasized financial controls, audit trails, and period close management to align with municipal fiscal periods. Automation of posting and reporting routines was applied within system capabilities to standardize month end and year end processes.
Operational scope covered municipal finance, procurement related invoicing and payment processing, and budget administration across the City of South Bay, FL organizational units. Role based access controls and account level permissions governed user access for clerks, accountants, and finance leadership.
Governance included configuration of role based security, segregation of duties rules, and documented reconciliation procedures to support municipal auditability, with rollout staged to align with fiscal reporting cycles. Primary Research performed by ARTW Research Team provided the implementation details and source attribution.
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City of South Bay, FL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, City of South Bay, FL deployed Microsoft 365 as its primary Collaboration platform to centralize municipal staff productivity and internal communication. The implementation of Microsoft 365 supports cloud email, team collaboration, document libraries, and file sync and sharing consistent with the Collaboration category, and the municipality’s public website indicates Microsoft 365 services are in use for staff-facing content and workflows.
Deployment is cloud-hosted Microsoft 365 SaaS with user provisioning and identity-managed access aligned to city administration and municipal staff functions. Configuration typically includes SharePoint-based content management, Exchange-based mailboxes, Teams-enabled real-time collaboration, and OneDrive personal file storage, with governance focused on account provisioning, access controls, and collaboration policies to support operational continuity.
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City of South Bay, FL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, City of South Bay, FL deployed New Relic APM for Application Performance Management on its public website to instrument application-level telemetry and transaction visibility. New Relic APM was installed to monitor the web application stack and capture server side and browser level performance data for the municipal site.
The implementation configured New Relic APM agents alongside transaction tracing, error analytics, and real user monitoring modules, with tailored dashboards and alerting for key application health metrics. Instrumentation included transaction-level traces and scoped metric collections consistent with Application Performance Management workflows, and the New Relic APM configuration emphasized dashboarding and alert rules to surface anomalous application behavior.
Operational coverage centered on the City of South Bay IT and website operations function, focused on the public facing web portal and municipal digital services. Governance was implemented through configured alerting workflows and monitoring dashboards to support routine application monitoring and incident handling by the website operations team.
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City of South Bay, FL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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|
|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of South Bay, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Director | Director | Finance | |
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City Manager | Manager | Finance | |
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Apps Being Evaluated by City of South Bay, FL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||