City of Southport, NC
1029 N. Howe Street,
Southport, 28461, NC,
United States
Southport, 28461, NC,
United States
1 910-457-7900
Government
City of Southport, NC Technographics
City of Southport, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Southport, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 City of Southport, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Southport, NC has purchased the following applications: Springbrook Enterprise Cloud Financial Suite for Government ERP in 2015, Microsoft 365 for Collaboration in 2019, Springbrook Utility Billing for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Southport, NC is running and its propensity to invest more and deepen its relationship with Springbrook Software , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Southport, NC revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Southport, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Southport, NC Tech Stack and Enterprise Applications
City of Southport, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Enterprise Cloud Financial Suite | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, the City of Southport, NC implemented Springbrook Enterprise Cloud Financial Suite, a Government ERP solution delivered as a cloud SaaS platform. The adoption was framed to centralize municipal financial operations and utility billing under a single Government ERP application, aligning municipal accounting and resident-facing payment workflows with a cloud-first deployment.
The implementation emphasized core modules of Springbrook Enterprise Cloud Financial Suite including financial accounting, accounts receivable, utility billing and online payments, with the broader Springbrook portfolio providing optional capabilities for payroll, community development and property tax where required. Configuration work focused on chart of accounts alignment, receivables automation, utility billing cycle orchestration and configuring online payment channels to support resident transactions and fee collections.
Operational coverage included the finance department and utility operations, extending to customer service functions that manage resident accounts and billing inquiries. Integrations were realized at the process level through consolidated general ledger posting from billing and receivables, and through direct online payment workflows that connect resident payments to municipal account records within the Government ERP environment.
Governance moved toward a centralized cloud model with standardized financial controls, budget transparency and consolidated reporting across municipal funds, consistent with Springbrook’s positioning that its cloud solutions improve transparency of budgets and operations and help agencies serve residents with greater efficiency. Rollout and operationalization prioritized finance and utility workflows, with ongoing configuration capacity to add adjacent modules as municipal requirements evolve.
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City of Southport, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, City of Southport, NC implemented Microsoft 365 as its Collaboration platform. The deployment covered the city government’s 75 employees and targeted core municipal business functions focused on internal collaboration, administrative operations, and public communications.
The Microsoft 365 configuration centers on core collaboration modules including Exchange Online for municipal email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration and meetings, OneDrive for user file storage, and Office desktop and web apps for productivity. These functional capabilities support content collaboration, version control, records-oriented document workflows, and team communications consistent with the Collaboration category.
The municipal website references Microsoft 365, indicating the tenant is used in public facing workflows for staff contact and content management tied to city communications. Governance and operational control are implemented at the tenant level with centralized administration, account provisioning, and role based access control to align with municipal IT practices, and the rollout was sized to a small municipal organization rather than enterprise scale.
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City of Southport, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, the City of Southport, NC implemented Springbrook Utility Billing. Springbrook Utility Billing is deployed as a customer-facing billing and payments solution and is identified under the Utilities Customer Care and Billing category, with the public portal surfaced on the city website via the merchanttransact.com login endpoint.
The deployment centers on online bill presentment and payment workflows, account management for residential and commercial utility customers, and standard utility billing functions such as invoice generation, payment processing, and electronic statement delivery. Operational ownership is concentrated in the municipal utilities billing and finance functions, with the system used to manage day-to-day customer accounts and payment reconciliation through the city website. Governance focuses on portal access control and municipal billing procedures, with rollout tailored to a small municipal environment and customer self-service on the public website.
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City of Southport, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of Southport, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Southport, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Southport, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Southport, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Southport, NC Technographics
City of Southport, NC is a Government organization based in United States,
with around 75 employees and annual revenues of $25.0 million.
City of Southport, NC operates a diverse technology stack with applications such as
Springbrook Enterprise Cloud Financial Suite, Microsoft 365 and Springbrook Utility Billing,
covering areas like Government ERP, Collaboration and Utilities Customer Care and Billing.
City of Southport, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Springbrook Software and Microsoft.
City of Southport, NC recently adopted applications including
Cloudflare CDN in 2022, Springbrook Utility Billing in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Southport, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Southport, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Southport, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.