Southport, 28461, NC,
United States
City of Southport, NC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Southport, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 City of Southport, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Southport, NC has purchased the following applications: Springbrook Enterprise Cloud Financial Suite for Government ERP in 2015, Microsoft 365 for Collaboration in 2019, Springbrook Utility Billing for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Southport, NC is running and its propensity to invest more and deepen its relationship with Springbrook Software , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Southport, NC revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Southport, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Enterprise Cloud Financial Suite | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, the City of Southport, NC implemented Springbrook Utility Billing. Springbrook Utility Billing is deployed as a customer-facing billing and payments solution and is identified under the Utilities Customer Care and Billing category, with the public portal surfaced on the city website via the merchanttransact.com login endpoint.
The deployment centers on online bill presentment and payment workflows, account management for residential and commercial utility customers, and standard utility billing functions such as invoice generation, payment processing, and electronic statement delivery. Operational ownership is concentrated in the municipal utilities billing and finance functions, with the system used to manage day-to-day customer accounts and payment reconciliation through the city website. Governance focuses on portal access control and municipal billing procedures, with rollout tailored to a small municipal environment and customer self-service on the public website.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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