Spokane, 99201, WA,
United States
City Of Spokane United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Spokane United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 City Of Spokane United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Spokane United States has purchased the following applications: EmCentrix HRMS for Core HR in 2018, DQLabs Platform for Data Management Platform in 2023, Intuit Mailchimp Mandrill for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Spokane United States is running and its propensity to invest more and deepen its relationship with EmCentrix , DQLabs , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Spokane United States revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Spokane United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EmCentrix | Legacy | EmCentrix HRMS | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, the City of Spokane implemented EmCentrix HRMS in the Core HR category to support HR and benefits administration across its municipal workforce. The deployment targeted HR and benefits processes for the city workforce of approximately 1100 employees, operating within the United States municipal government context. Implementation emphasis was on functional modules for core employee records, benefits administration, and paperless document workflows as cited in a vendor testimonial on MyPaperLessOffice.
EmCentrix HRMS was used to reduce paper processes and improve HR service delivery for HR and benefits administration according to the vendor testimonial. Operational scope centered on the HR department and benefits administration processes for city staff, with public vendor references describing system use rather than providing detailed implementation timelines. Governance and process change notes in the testimonial emphasize workflow digitization and reduced paperwork for benefits processing, implying configuration work around enrollment rules, document management, and HR service workflows, and the vendor did not publish firm implementation dates so the 2018 timing reflects estimates based on those public references.
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Payroll | HCM |
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2011 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DQLabs | Legacy | DQLabs Platform | Data Management Platform | CRM | n/a | 2023 | 2023 |
In 2023, City Of Spokane United States implemented DQLabs Platform as a Data Management Platform to consolidate public-safety and city-planning data and to provide a single point of data discovery and quality control for municipal reporting. The deployment targeted government and public-safety reporting use cases and master data consistency across city departments responsible for planning and emergency services.
The DQLabs Platform was configured to run Data Discovery and Data Quality features to eliminate duplicate records, improve data accuracy, and enable trusted analytics. Implementation activities documented in the case study included data profiling, automated deduplication workflows, standardization governed by rules, and authoritative record identification to enforce master data consistency for public-safety and planning datasets.
Operational coverage centered on city planning and public-safety business functions, with cleansed and consolidated data feeding downstream reporting and analytics used by municipal teams. Governance was reinforced through formalized data quality rules and discovery-driven remediation processes to sustain trusted analytics. The vendor case study reports an approximately 80% decrease in duplicates and reduced total cost of ownership following the DQLabs Platform implementation.
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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