City of Texarkana, TX
220 Texas Blvd,
Texarkana, 75501, TX,
United States
Texarkana, 75501, TX,
United States
1 903-798-3900
Government
City of Texarkana, TX Technographics
City of Texarkana, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Texarkana, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 361 City of Texarkana, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Texarkana, TX has purchased the following applications: Springbrook Payroll Suite for Payroll in 2020, Springbrook Cirrus Cloud for Government ERP in 2020, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Texarkana, TX is running and its propensity to invest more and deepen its relationship with Springbrook Software , Granicus , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Texarkana, TX revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Texarkana, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Texarkana, TX Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Payroll Suite | Payroll | HCM | n/a | 2020 | 2021 |
City of Texarkana, TX implemented Springbrook Payroll Suite in 2020 as part of a rebuild to restore core financial and payroll systems after a ransomware attack. The implementation was provisioned on the Springbrook Cirrus Cloud Platform and is categorized under Payroll, with the finance and HR functions prioritized for recovery.
The initial implementation and configuration focused on the payroll module, with City staff creating Excel versions of prior reports and importing employee records, deductions, benefits, and pay information into Springbrook Payroll Suite. The team rebuilt payroll pay run by pay run until the cloud-based payroll was brought live in April 2021, then sequenced the recovery of accounts payable and cash receipts before working through remaining modules.
Operational modules implemented or reconstructed include accounts payable, accounts receivable, bank reconciliation, cash receipts, clearinghouse, general ledger, HR, licenses and permits, payroll, project management, and purchase orders. The rebuilding used scheduler report trails to reconstruct data, and subject matter experts from Finance and HR each rebuilt the modules where they had expertise, preserving familiar workflows and standard reporting.
Governance for the implementation was centralized through the city CFO and the assistant chief financial officer, who coordinated reviews and sequencing of module restoration. Customizations from the prior server configuration were transitioned to standard reports available in Springbrook Cirrus Cloud, supporting a consistent reporting baseline and reducing the need for bespoke code.
Documented outcomes include restored cloud-based remote access for staff during the COVID-19 pandemic and a severe February 2021 snow storm, and an operational recovery path that continues to regenerate 2020 financial history with licensing and permits identified as the last module to be fully restored.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Cirrus Cloud | Government ERP | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, City of Texarkana, Texas began reconstruction of its core financial and payroll systems by implementing Springbrook Cirrus Cloud in a Government ERP deployment after a damaging ransomware attack. The decision prioritized Springbrook Cirrus Cloud for enterprise security and to restore operational continuity while enabling secure cloud based remote access for staff during COVID 19 and extreme weather events.
The implementation covers Springbrook Cirrus Cloud modules for accounts payable, accounts receivable, bank reconciliation, cash receipts, clearinghouse, general ledger, human resources, licenses and permits, payroll, project management, and purchase orders. Rebuilding used historical module reports captured in the system scheduler, teams exported report data to Excel, and then imported those spreadsheets into Springbrook Cirrus Cloud to reconstruct master records and transactional histories, with payroll rebuilt pay run by pay run.
Operational ownership was assigned to functional specialists, with Finance and HR staff leading data reconstruction and the assistant chief financial officer and the chief financial officer coordinating review and quality control. The live cloud based payroll module went into production in April 2021, followed by staged restoration of accounts payable and cash receipts, with licensing and permits scheduled as the final module to be resurrected.
Governance shifted to an owner led rebuild model where each subject matter expert configured and validated their module, standard reports were adopted in place of prior customizations, and scheduled report trails were used to verify sequence and completeness of restored records. City of Texarkana continues working to regenerate its full 2020 financial dataset while operating on the Springbrook Cirrus Cloud Government ERP platform, retaining familiar workflows and reporting while gaining cloud based access and enterprise level security.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020, City of Texarkana, TX implemented Granicus govDelivery for Citizen Engagement and embedded the Granicus govDelivery application on the municipal website. The deployment supports citywide citizen notifications and subscription-based communications across municipal departments, enabling targeted email alerts and bulletin distribution to residents. The implementation links Granicus govDelivery to the city site for public sign-up forms and published advisories to ensure residents can enroll and receive timely updates.
Configuration emphasized functional modules common in the Citizen Engagement category, including subscriber list management, template-driven email campaigns, targeted distribution lists, and scheduled automated notifications. Operational governance established communications workflows, content approval steps, and list segmentation policies to standardize publishing across departmental communications teams. Reporting and subscriber analytics were enabled to support campaign visibility and audience management for ongoing citizen engagement efforts.
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Citizen Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Texarkana, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Texarkana, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Texarkana, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Texarkana, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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FAQ - APPS RUN THE WORLD City of Texarkana, TX Technographics
City of Texarkana, TX is a Government organization based in United States,
with around 361 employees and annual revenues of $62.0 million.
City of Texarkana, TX operates a diverse technology stack with applications such as
Springbrook Payroll Suite, Springbrook Cirrus Cloud and Granicus govDelivery,
covering areas like Payroll, Government ERP and Citizen Engagement .
City of Texarkana, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Springbrook Software and Granicus.
City of Texarkana, TX recently adopted applications including
Springbrook Payroll Suite in 2020, Springbrook Cirrus Cloud in 2020 and Granicus govDelivery in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Texarkana, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Texarkana, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Texarkana, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.