City of Torrance
3031 Torrance Blvd.,
Torrance, 90503, CA,
United States
Torrance, 90503, CA,
United States
1 310-328-5310
Government
City of Torrance Technographics
City of Torrance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Torrance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1710 City of Torrance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Torrance has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2014, Connect Torrance by Via for Transportation Management in 2024, Esri Arcgis for Geographic Information System in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Torrance is running and its propensity to invest more and deepen its relationship with UKG , Via Transportation , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Torrance revenues, which have grown to $33.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Torrance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Torrance Tech Stack and Enterprise Applications
City of Torrance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2014 | 2014 |
In 2014, City of Torrance deployed UKG Workforce Central TeleStaff (ex Kronos TeleStaff) as their Workforce Management solution. The municipal organization with approximately 1,710 employees uses the UKG Workforce Central TeleStaff application to centralize scheduling and staffing for its shift based operations.
The implementation emphasizes core TeleStaff capabilities common to Workforce Management for public sector employers, including rules based shift scheduling, automated staffing and callout workflows, position and certification tracking, overtime controls, and employee self service for availability and shift trading. Configuration covers staffing pools and qualification rules, scheduling templates, and enforcement of coverage requirements to support continuous municipal services.
The TeleStaff instance is accessible at torranceca-wfts.kronos.net, indicating a vendor hosted web access model for UKG Workforce Central TeleStaff. Operational scope is focused on shift based departments across the City of Torrance, particularly public safety and other 24 7 municipal services, with governance centered on scheduling policy, approval workflows, and role based access controls maintained by HR and operations staff.
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City of Torrance SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Via Transportation | Legacy | Connect Torrance by Via | Transportation Management | SCM | n/a | 2024 | 2024 |
In 2024, City of Torrance implemented Connect Torrance by Via as a Transportation Management solution to introduce on-demand, curb-to-curb shared rides across Torrance, California and to improve local transit coverage and connections to major destinations. The microtransit service launched in December 2024 and was provisioned to operate across municipal boundaries within the city footprint, positioning Connect Torrance by Via as an operational layer complementing fixed route services.
The deployment used a microtransit transportation-management architecture typical for the category, including rider-facing booking and real-time trip tracking, driver dispatch and routing orchestration, and shared-ride trip matching and dynamic routing capabilities. Operational modules emphasized on-demand scheduling, curb-to-curb pickup workflows, and time-windowed pooling to increase vehicle utilization while maintaining short pickup intervals. The implementation supported transit planning and operations teams within the City of Torrance and aligned day to day operations with service planning for major destinations in the Los Angeles County region.
Governance and rollout followed a phased launch, with live operations beginning in December 2024 and a formal expansion of hours and geographic coverage after six months of data collection. The expansion decision was driven by observed strong ridership, measured rider satisfaction at 4.9 out of 5, faster average pickups of approximately 9.5 minutes, and reported improved cost efficiency for public transit operations in the Los Angeles County region. Operational oversight focused on monitoring service metrics and adjusting coverage and hours based on measured demand and satisfaction signals.
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City of Torrance PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2021 | 2021 |
In 2021, City of Torrance implemented Esri Arcgis as a Geographic Information System on its public website. The Esri Arcgis instance is embedded in the City of Torrance website to provide interactive web maps and public access to spatial datasets for residents and municipal stakeholders.
The deployment centers on web mapping integration, leveraging Esri Arcgis web map functionality to surface interactive map viewers, layer controls, attribute pop-ups, and public map service endpoints for basemaps and vector layers. This configuration reflects common Geographic Information System workflows, including publishing map services and embedding map viewers within content pages to present parcel data, asset overlays, and location search capabilities.
Operational coverage spans public-facing information delivery and internal spatial workflows across municipal functions such as planning, public works, and permitting. Governance and content management are organized to support map content updates, access controls, and service versioning, keeping web GIS content current and consistent with city information policies.
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City of Torrance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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City of Torrance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Torrance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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City Manager | Manager | Finance | |
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City Treasurer | CXO | Finance | |
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HR Manager | Manager | HR | |
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HR Manager | Manager | HR | |
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Civil Service Manager | Manager | Finance | |
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Apps Being Evaluated by City of Torrance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Torrance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Torrance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Torrance Technographics
City of Torrance is a Government organization based in United States,
with around 1710 employees and annual revenues of $33.3 million.
City of Torrance operates a diverse technology stack with applications such as
UKG Workforce Central TeleStaff (ex Kronos TeleStaff), Connect Torrance by Via and Esri Arcgis,
covering areas like Workforce Management, Workforce Scheduling, Transportation Management and Geographic Information System.
City of Torrance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Via Transportation and Esri.
City of Torrance recently adopted applications including
Connect Torrance by Via in 2024, Esri Arcgis in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Torrance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Torrance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Torrance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.