City of Tyler, TX
212 N Bonner Ave,,
Tyler, 75702, TX,
United States
Tyler, 75702, TX,
United States
1 903-531-1100
Government
City of Tyler, TX Technographics
City of Tyler, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Tyler, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 City of Tyler, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Tyler, TX has purchased the following applications: Paymentus Payveris for Payment Processing in 2020, CentralSquare Naviline HRIS for Core HR in 2019, CentralSquare Superion NaviLine for Government ERP in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Tyler, TX is running and its propensity to invest more and deepen its relationship with Paymentus , CentralSquare , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Tyler, TX revenues, which have grown to $256.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Tyler, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Tyler, TX Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Naviline HRIS | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 City of Tyler, TX began operational use of CentralSquare Naviline HRIS to support Core HR functions for the municipal workforce of approximately 900 employees. CentralSquare Naviline HRIS was the primary system of record in HR operations and is referenced by HR staff for routine personnel administration and casework.
Implementation emphasis centered on personnel requisition processing and personnel record maintenance, where HR representatives verified and input information in Naviline to update employee records. The system was used to prepare and post job openings to the city website and external job boards, and to manage applicant screening workflows and candidate disposition tasks consistent with core HR operational practices.
Day to day functional coverage included front office intake for public and employee walk ins, multi line telephone handling, open records requests, verification of employment, and processing of personnel action forms. Leave administration workflows were executed inside CentralSquare Naviline HRIS for Family Medical Leave and Short Term Disability paperwork, and staff maintained regular daily and weekly reporting through the application.
Operational governance remained within the HR organization, with assignments and process oversight directed by the HR Manager and Director, indicating centralized configuration and workflow ownership. The implementation positioned CentralSquare Naviline HRIS as the authoritative Core HR tool for personnel transactions, applicant posting, leave management, and routine HR case management within City of Tyler HR operations.
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Payroll | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Superion NaviLine | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, City of Tyler, TX implemented CentralSquare Superion NaviLine, a Government ERP supporting municipal grant and finance operations. The initial deployment concentrated on Community Development workflows tied to CDBG and HOME funded projects, and established system use across Community Development, Finance, Legal, the Neighborhood Revitalization Board and the CDBG Manager.
Configuration work for CentralSquare Superion NaviLine focused on financials and accounts payable to handle invoices, requisitions and purchase orders, grants management to track CDBG and HOME program eligibility and deliverables, payroll and payroll analysis capabilities to support Davis Bacon compliance, and case payment processing for client transactions. Inspection tracking and property management functions were implemented to support monthly inspections of substandard structures, and system records were used to document civil liens, penalties and advertising of city owned properties.
Operationally CentralSquare Superion NaviLine became the authoritative repository for documenting calls, contacts and meetings, and for submitting case information including payments through the Naviline accounting workflows. The application was used to prepare legal documentation, route invoices and purchase orders to Finance, and coordinate annual planning and performance reporting activities for the Housing sections of the Consolidated Plan and Analysis of Impediments with other city departments and outside agencies.
Governance changes emphasized standardized operating procedures, routine program audits, and formalized approval workflows for financial transactions and contract documentation. Day to day operational responsibilities were defined so Community Development staff could screen applicants for program eligibility, monitor compliance through inspections, draft contracts and SOPs, and submit requisite documentation into CentralSquare Superion NaviLine for processing and reporting.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Tyler, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Tyler, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Tyler, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Tyler, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Tyler, TX Technographics
City of Tyler, TX is a Government organization based in United States,
with around 900 employees and annual revenues of $256.0 million.
City of Tyler, TX operates a diverse technology stack with applications such as
Paymentus Payveris, CentralSquare Naviline HRIS and CentralSquare Superion NaviLine,
covering areas like Payment Processing, Core HR and Government ERP.
City of Tyler, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus and CentralSquare.
City of Tyler, TX recently adopted applications including
Akamai CDN in 2025, Akamai mPulse in 2024 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Tyler, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Tyler, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Tyler, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.