City of Ville Platte, LA
126 East Main Street,
Ville Platte, 70586, LA,
United States
Ville Platte, 70586, LA,
United States
1 337-363-2939
Government
City of Ville Platte, LA Technographics
City of Ville Platte, LA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Ville Platte, LA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245 City of Ville Platte, LA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Ville Platte, LA has purchased the following applications: CSI Harris SmartFusion for Government ERP in 2021, Microsoft 365 for Collaboration in 2019, CSI Harris MyGovHub for Utilities Customer Care and Billing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Ville Platte, LA is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Ville Platte, LA revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Ville Platte, LA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Ville Platte, LA Tech Stack and Enterprise Applications
City of Ville Platte, LA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris SmartFusion | Government ERP | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021 City of Ville Platte implemented CSI Harris SmartFusion, placing municipal administration and utility operations on a Government ERP platform to centralize transaction processing and record keeping. The mayor noted in council minutes that the Smart Fusion System would be going live in early June, with the application intended to manage utility systems and a broad set of administrative workflows.
The CSI Harris SmartFusion implementation includes explicit modules and configurations for purchase order management, center rentals, occupational licenses, and utility management functions referenced by city leadership. As a Government ERP the deployment covers core municipal workflows including finance and procurement transaction processing, utility customer account and billing management, and permit and license administration, configured to local fee schedules and budget structures.
Operational coverage spans the water and sewer departments, parks, fire administration, and central administrative offices, with council reporting and budget to actuals referenced in meeting minutes informing the rollout sequencing. CSI Harris SmartFusion establishes centralized master records for customers, accounts, and vendors to reduce paper processes and to unify department-level transactions under a common application dataset.
Governance and rollout were coordinated through council visibility and department head engagement during budget preparation, with department wish lists incorporated into implementation planning. The City of Ville Platte CSI Harris SmartFusion Government ERP deployment aligns municipal business functions including finance, utilities, and licensing under one application to provide a consolidated operational platform for city government.
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City of Ville Platte, LA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, City of Ville Platte, LA implemented Microsoft 365 as its Collaboration platform and is using Microsoft 365 on their website. The deployment is a cloud tenant model of Microsoft 365, provisioned for municipal staff to centralize email, document storage, and web content management under a single subscription.
Configuration emphasized core Collaboration capabilities typical of Microsoft 365 including Exchange Online for municipal email, SharePoint Online for intranet and document libraries, OneDrive for user file storage, Microsoft Teams for real time chat and meetings, and the Office productivity suite for desktop and web editing. Tenant administration included role based access controls, Azure Active Directory identity and access management, and SharePoint site collection structure to align content with municipal workflows.
Operational coverage targeted city staff across municipal departments and the city website content, with administrative governance set at the tenant level to control provisioning and content publication. Records retention, access controls, and site permission models were implemented as part of collaboration governance to support consistent information handling across the organization, reflecting the City of Ville Platte, LA Microsoft 365 Collaboration deployment and its use for municipal communication and document workflows.
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City of Ville Platte, LA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris MyGovHub | Utilities Customer Care and Billing | CRM | n/a | 2021 | 2021 |
In 2021, City of Ville Platte, LA deployed CSI Harris MyGovHub as its customer-facing billing portal. CSI Harris MyGovHub provides the municipality with Utilities Customer Care and Billing capabilities and is accessible from the city website at villeplattela.mygovhub.com. The implementation centers on municipal utilities customer account access, online bill presentment, and resident self-service for payments and account enquiries, aligning the application with core customer care and billing workflows for the City of Ville Platte.
Configuration work focused on standard Utilities Customer Care and Billing functional areas, including customer account management, utility billing and invoicing, online payment workflow, automated billing notifications, and service request intake. The deployment included municipal rate schedule setup, account type configuration for residential and commercial customers, and form and notice templates to support billing cycles and customer communications. CSI Harris MyGovHub was configured to enable utility staff to view accounts, process adjustments, and manage service orders within the same customer care environment.
Operationally the solution is implemented as a public web portal integrated into the city web presence, providing residents direct access while utilities and customer service staff use the same platform for case handling and collections tasks. Governance elements applied include role based access for city staff, defined approval workflows for billing adjustments and collections actions, and administrative controls for rate and billing rule changes. The narrative reflects a focused municipal deployment of CSI Harris MyGovHub to support city utilities and customer service functions under the Utilities Customer Care and Billing category.
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City of Ville Platte, LA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at City of Ville Platte, LA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Ville Platte, LA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Ville Platte, LA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Ville Platte, LA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Ville Platte, LA Technographics
City of Ville Platte, LA is a Government organization based in United States,
with around 245 employees and annual revenues of $42.0 million.
City of Ville Platte, LA operates a diverse technology stack with applications such as
CSI Harris SmartFusion, Microsoft 365 and CSI Harris MyGovHub,
covering areas like Government ERP, Collaboration and Utilities Customer Care and Billing.
City of Ville Platte, LA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Constellation Software Inc. and Microsoft.
City of Ville Platte, LA recently adopted applications including
Amazon EC2 in 2022, CSI Harris SmartFusion in 2021 and CSI Harris MyGovHub in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Ville Platte, LA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Ville Platte, LA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Ville Platte, LA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.