Winchester, 37398, TN,
United States
City of Winchester, TN Technographics
City of Winchester, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Winchester, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 City of Winchester, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Winchester, TN has purchased the following applications: ACI Enterprise Payments Platform for Payment Processing in 2018, New Relic APM for Application Performance Management in 2012, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Winchester, TN is running and its propensity to invest more and deepen its relationship with ACI Worldwide , New Relic , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Winchester, TN revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Winchester, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Winchester, TN Tech Stack and Enterprise Applications
City of Winchester, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACI Worldwide | Legacy | ACI Enterprise Payments Platform | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, City of Winchester, TN implemented ACI Enterprise Payments Platform on its public website to process municipal bill-pay transactions. The ACI Enterprise Payments Platform, a Payment Processing solution, is embedded in the city’s online bill-pay portal to capture citizen payments for utilities, taxes, and municipal fees.
The deployment centers on payment gateway and transaction processing capabilities, configured to support card and ACH acceptance, tokenization of payment credentials, secure transmission, and settlement workflows. Standard Payment Processing functional components in use include authorization routing, transaction status reporting, automated reconciliation feeds, and operational reporting to support finance operations.
Operational scope is focused on the municipal finance function and the city’s single public-facing bill-pay site, with day to day administration handled by municipal finance staff. The implementation aligns with small municipal organizational scale, centralizing payment administration, refund and void controls, and batch settlement processes within finance workflows.
Governance and control are delivered through web integration of secure payment pages, administrative role based access, audit logging for transactions, and configuration to support PCI compliant data handling and reporting. The ACI Enterprise Payments Platform Payment Processing deployment connects the City of Winchester, TN payment portal to enterprise finance functions and customer facing billing workflows.
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City of Winchester, TN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2012 | 2012 |
In 2012, City of Winchester, TN implemented New Relic APM on its public website. New Relic APM serves as the Application Performance Management tool to instrument the municipal web application, capture transaction traces, measure response time and throughput, and surface error analytics. The deployment emphasizes agent based application monitoring and real time telemetry collection for user facing pages.
The implementation scope is limited to the city website and aligns with web operations and municipal IT responsibilities, providing dashboards, alerting configuration, and performance telemetry for troubleshooting and capacity visibility. Configuration centered on application instrumentation, transaction tracing, and dashboarding, with operational ownership by the city's IT or digital services team. New Relic APM is restated as the central Application Performance Management platform for the website to support operational observability.
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City of Winchester, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020 City of Winchester, TN began using Amazon EC2 to host content and application workloads delivered from its municipal website. The deployment places Amazon EC2 as the primary compute layer for the city website, aligning with the Application Hosting and Computing Services category and supporting citizen-facing web services.
Amazon EC2 is used to provision virtual compute instances and manage server-level configurations consistent with Application Hosting and Computing Services. The configuration implies standard compute capabilities, instance lifecycle management, and cloud-native network controls that support serving web applications and static assets from the city's web domain.
Operational oversight is centered on the municipal website and the city IT administration responsible for the public web presence. City of Winchester, TN uses Amazon EC2, an Application Hosting and Computing Services solution, to support its public website and citizen-facing web functions.
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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City of Winchester, TN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at City of Winchester, TN
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Winchester, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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