Eatontown, 7724, NJ,
United States
City Sports Technographics
City Sports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 City Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Sports has purchased the following applications: Amazon Pay for Payment Processing in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Riskified Chargeback Guarantee for eCommerce Fraud Protection in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Sports is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Google , Riskified or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Sports revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Sports Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, City Sports implemented Amazon Pay on its website. City Sports integrated Amazon Pay, provided by Amazon Web Services (AWS), as its Payment Processing solution to enable ecommerce checkout and payment acceptance on its United States retail storefront. Amazon Pay was embedded into the online checkout flow to present Amazon wallet options to customers.
Configuration work focused on the Amazon Pay checkout widget, merchant credential provisioning, and tokenized payment capture to align payment authorization with order fulfillment processes. Operational scope included ecommerce, finance, and customer service functions responsible for payment reconciliation, refunds, and dispute handling through the payment provider interfaces. The implementation emphasized checkout level integration and payment gateway orchestration consistent with Payment Processing functional workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, City Sports deployed Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. The implementation leveraged Google Workspace for email, cloud storage, document and spreadsheet collaboration, and calendar scheduling, using a cloud-first SaaS architecture administered through the Google Admin console.
Deployment covered the full employee base of about 25 staff, with per-user accounts, shared drives for cross-functional retail and operations collaboration, and mobile access for store and remote personnel. Governance was established via centralized administration, user provisioning, and sharing and access controls, and the presence of Google Workspace artifacts in the company website source indicates site-level integration for business email and staff contact workflows. City Sports Google Workspace Collaboration supports business functions including communications, document collaboration, scheduling, and basic IT administration.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riskified | Legacy | Riskified Chargeback Guarantee | eCommerce Fraud Protection | eCommerce | n/a | 2018 | 2018 |
In 2018, City Sports implemented Riskified Chargeback Guarantee on their website. Riskified Chargeback Guarantee serves as an eCommerce Fraud Protection layer, positioned at the checkout to provide automated fraud decisioning and a chargeback guarantee for qualifying transactions. The implementation focuses on ecommerce order screening and decision automation embedded into the storefront checkout flow, tying the application to online payments and fraud operations.
Deployment is web facing and ingests order signals at point of sale, returning accept or decline decisions to the storefront and order processing workflows. Operational scope centers on City Sports online commerce and impacts payments, fraud operations, and order review teams. Governance established automated decision rules alongside manual review queues in fraud operations to route flagged orders for human review.
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City Sports
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City Sports Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||