City Year
287 Columbus Avenue,
Boston, 2116, MA,
United States
Boston, 2116, MA,
United States
1 161-792-2500
Non Profit
City Year Technographics
City Year Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Year and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 City Year employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Year has purchased the following applications: Workday Financial Management for ERP Financial in 2015, Appcast Xcelerate for Candidate Relationship Management in 2022, American Express Axiom for Travel Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Year is running and its propensity to invest more and deepen its relationship with Workday , Appcast , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Year revenues, which have grown to $176.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Year intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Year Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, City Year implemented Workday Financial Management. City Year implemented Workday Financial Management as an ERP Financial system to provide consolidated financial visibility across its geographically distributed operations, enabling executive directors to access real-time financial results for their geographies without dependence on central finance.
The deployment leveraged native financial management capabilities, including real-time reporting and a tagging model using Worktags that enables natural-language business transactions and human-readable spend categories. Workday Financial Management configuration mapped spend categories to named Worktags so reports display semantic labels rather than numeric account codes, simplifying cost and resource views for nonfinance users.
Operational coverage included finance, executive leadership, and field operations tied to service excellence, recruiting and development, fundraising, and relationship building with schools, the community, and private sector partners. The CIO and IT team positioned themselves as professional enablers, collaborating with business owners to anticipate growth-related issues, identify recurring data analysis patterns, and develop enterprise-wide reporting and analytics solutions that could be consumed by geographic leaders.
Governance and capability building emphasized embedding business systems managers who blend domain expertise with business analysis skills, described as 50 percent the ability to listen and interpret business requirements, and 50 percent domain expertise. City Year also invested in internal training and redeployment of staff with strong curiosity about Workday to support adoption, which simplified accounting across the organization and enabled faster, data-informed decisions by local leaders.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
In 2022 City Year deployed Appcast Xcelerate on its website to provide Candidate Relationship Management capabilities for its recruitment organization. The deployment positioned Appcast Xcelerate as the primary front door for candidate engagement on the public careers portal and centralized digital outreach workflows under a single application.
Appcast Xcelerate was configured to support candidate pipelining, automated outreach and nurture sequences, and profile capture tied to job postings, reflecting standard Candidate Relationship Management functional patterns. The implementation emphasized embedding the Appcast Xcelerate experience on the careers site to collect candidate interest, maintain engagement histories, and orchestrate communication touchpoints with prospective applicants.
Operational ownership resides with Talent Acquisition and HR teams, which use Appcast Xcelerate to centralize candidate interactions and standardize recruitment workflows across the organization. Governance focused on recruiting cadence and data handling policies, with the platform serving as the centralized system for website-driven candidate engagement.
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Core HR | HCM |
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2011 | 2012 |
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Learning and Development | HCM |
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2013 | 2018 |
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Performance and Goal Management | HCM |
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2010 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| American Express Global Business Travel | Legacy | American Express Axiom | Travel Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City Year implemented American Express Axiom for Travel and Expense Management. The deployment supported the nonprofit's finance operations across roughly 26 field sites and 10 headquarter departments, servicing approximately 500 cardholders within a 900-person organization and handling monthly travel account volumes in the range of $400,000 to $500,000.
The implementation centered on core travel and expense management workflows, including corporate card reconciliation for American Express corporate pay cards, centralized monthly travel account reconciliation, expense report submission and approval routing, and control of employee reimbursement flows. American Express Axiom was configured to support accounts payable accruals and month-end close activities that feed the finance team processes for monthly and annual reporting, and to align with GAAP-compliant accounting routines used by City Year.
American Express Axiom was integrated operationally with City Year finance processes and the cloud ERP Workday for general ledger posting, chart of accounts mapping, and to support monthly close and audit reconciliations. The solution was operated in conjunction with manual controls performed by accounts payable coordinators who reviewed A/P entries and employee reimbursements daily, and reconciliations of both Amex and Bank of America pay card activity were part of the routine close cycle.
Governance emphasized finance-led oversight, with senior staff accountants training and mentoring AP coordinators and site finance staff on Axiom workflows, reconciliation procedures, and close checklist ownership. The deployment supported audit preparation and recurring monthly close tasks, and operational responsibility was embedded within the finance department to maintain consistent policy enforcement and reconciliation discipline across sites.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Marketing Analytics, Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City Year
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City Year Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City Year Technographics
City Year is a Non Profit organization based in United States,
with around 900 employees and annual revenues of $176.0 million.
City Year operates a diverse technology stack with applications such as
Workday Financial Management, Appcast Xcelerate and American Express Axiom,
covering areas like ERP Financial, Candidate Relationship Management and Travel Management.
City Year has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Appcast and American Express Global Business Travel.
City Year recently adopted applications including
6sense Account Engagement Platform in 2024, Appcast Xcelerate in 2022 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Year’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Year’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Year technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.