Cityblock Health
546 Eastern Pkwy,
Brooklyn, 11225, NY,
United States
Brooklyn, 11225, NY,
United States
1 347-773-1100
Healthcare
Cityblock Health Technographics
Cityblock Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cityblock Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1358 Cityblock Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cityblock Health has purchased the following applications: Docebo LMS for Learning and Development in 2021, Zoom for Audio Video and Web Conferencing in 2020, Ironclad CLM for Contract Lifecycle Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cityblock Health is running and its propensity to invest more and deepen its relationship with Docebo , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cityblock Health revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cityblock Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cityblock Health Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Cityblock Health implemented Docebo LMS for Learning and Development. The implementation focused on professional development workflows and compliance training and was administered alongside broader support and IT operations that organized projects related to employee learning and skills development.
Docebo LMS was configured to support a course catalog, learner enrollment and role based access controls, compliance training workflows, and standard reporting capabilities consistent with Learning and Development platforms. Configuration activities explicitly included security and HIPAA related settings as part of IT and security compliance auditing and configuration efforts.
The Docebo LMS operated within Cityblock Health's SaaS ecosystem and was integrated with OneLogin as the identity provider and BetterCloud for domain and account management to support provisioning and deprovisioning. Support for the LMS was handled through Freshservice ticketing and reporting workflows leveraged analytics tools administered by the team, including Looker.
Governance and process changes accompanied the rollout, including a reconfigured offboarding process to ensure account closures supported compliance audits and a support model led by a team of eight agents. Operational work explicitly included cleaning up a backlog of Freshservice tickets and implementing new ticketing policies to increase support efficiency across departments.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cityblock Health implemented Zoom as its Audio Video and Web Conferencing solution. Zoom is surfaced on Cityblock Health's public website to enable browser-based video conferencing and web-initiated meetings for both patient-facing interactions and internal care team collaboration.
The deployment leverages embedded Zoom web client capabilities, using core Zoom functionality such as video meetings, screen sharing, and meeting scheduling to support virtual visit workflows and operational huddles. This configuration establishes Zoom as the Audio Video and Web Conferencing application powering website-initiated sessions and connecting those sessions with clinical and administrative workflows across Cityblock Health.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ironclad | Legacy | Ironclad CLM | Contract Lifecycle Management | Content Management | n/a | 2021 | 2021 |
In 2021 Cityblock Health implemented Ironclad CLM to standardize contract processes under a Contract Lifecycle Management program. Ironclad CLM was operated as part of a broader SaaS portfolio managed by an Enterprise Support Manager, and the deployment supported contract authoring, approval workflow orchestration, eSignature handling, and secure document storage aligned with healthcare compliance needs.
Configuration work for Ironclad CLM included workflow templates for approval routing and signature orchestration, with eSignature tooling administered alongside Ironclad CLM using HelloSign and HelloFax. Access controls and audit configurations were aligned to HIPAA IT and security auditing requirements, and contract-related service requests and incident handling were funneled through Freshservice ticketing after backlog cleanup and policy updates.
The Ironclad CLM instance was integrated operationally with centralized identity and domain management, using OneLogin as the identity provider and BetterCloud for SaaS domain administration, ensuring single sign on and account lifecycle controls. Operational coverage for Ironclad CLM sat within a support footprint that included five healthcare centers in North Carolina and multiple internal departments, reflecting an environment where contract management intersects clinical vendor agreements and IT provisioning.
Governance changes accompanying the Ironclad CLM rollout included a reconfigured offboarding process to close account gaps and satisfy compliance audits, and participation in HIPAA compliance configuration and security auditing. Support ownership incorporated biweekly KPI reviews and one on one coaching for a support team responsible for ongoing administration, and ticketing policies were established to operationalize contract request handling across business functions.
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cityblock Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cityblock Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cityblock Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cityblock Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cityblock Health Technographics
Cityblock Health is a Healthcare organization based in United States,
with around 1358 employees and annual revenues of $400.0 million.
Cityblock Health operates a diverse technology stack with applications such as
Docebo LMS, Zoom and Ironclad CLM,
covering areas like Learning and Development, Audio Video and Web Conferencing and Contract Lifecycle Management.
Cityblock Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Docebo, Zoom Video Communications and Ironclad.
Cityblock Health recently adopted applications including
DocuSign eSignature in 2023, Talkdesk CX Cloud in 2022 and Docebo LMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cityblock Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cityblock Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cityblock Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.