London, SE1 9LQ,
United Kingdom
Civica Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Civica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Civica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Civica has purchased the following applications: Zoominfo Platform for Account Based Marketing in 2022, Java Platform for Apps Development in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Civica is running and its propensity to invest more and deepen its relationship with Zoominfo , 8x8, Inc. , UXtweak or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Civica revenues, which have grown to $678.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Civica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Java Platform | Apps Development | PaaS | n/a | 2020 | 2020 |
In 2020, Civica deployed a Java Platform to extend automated acceptance testing and development tooling for its finance-card processing application. The Civica Java Platform implementation is positioned within Apps Development to strengthen QA and engineering capabilities supporting the finance function and card processing business workflows.
The implementation centered on expanding Java and Cucumber based acceptance test suites, using REST Assured to simplify test step definitions and applying object oriented design patterns to test code. Engineers incorporated Lombok and Sonarlint for code ergonomics and static analysis, and they managed complex test context sharing across scenario steps to enable reusable test fixtures and data flows.
Integrations focused on exercising UI frontends and RESTful APIs of the existing finance-card processing product, with test assets living in Git branches and selective automation pipelines. For lightweight web development exploration, Cypress.io acceptance suites were executed in GitHub actions, while Java/Cucumber suites were exercised by development and QA teams as part of branch based workflows.
Governance shifted toward shared ownership between software engineers and QA, with process changes around Git branching practices, test context management, and alignment between developer authored procedures and business analyst written test cases. The Java Platform implementation in Apps Development reinforced code to test code practices, standardizing how acceptance automation is authored, reviewed, and run across Civica engineering and QA teams.
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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