CivicPlus
302 South 4th Street, Suite 500,
Manhattan, 66502, KS,
United States
Manhattan, 66502, KS,
United States
1 888-228-2233
Professional Services
CivicPlus Technographics
CivicPlus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CivicPlus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 CivicPlus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CivicPlus has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Oracle NetSuite SRP for Professional Services Automation in 2010, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CivicPlus is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CivicPlus revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CivicPlus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CivicPlus Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 CivicPlus implemented Oracle NetSuite ERP to establish a single ERP Financial backbone and to centralize CRM and ERP capabilities. The deployment positioned Oracle NetSuite ERP as the primary platform for CivicPlus's CRM and ERP needs, with a focus on standardizing transactional finance and prospecting workflows.
The primary administrator designed and implemented custom solutions using SuiteScript and SuiteFlow, configuring record level business logic, automated approval workflows, and scripted automation. A bespoke pricing and configuration tool was implemented inside Oracle NetSuite ERP to enforce consistent configuration during the prospecting process, and Google Charts was leveraged to deliver custom dynamic visual reporting for senior leadership.
CivicPlus integrated other internal operational systems with NetSuite to create a one-stop platform for users, enabling transactional and CRM records to coexist within Oracle NetSuite ERP. The implementation explicitly supported sales and prospecting processes, pricing and configuration management, and executive reporting workflows.
Governance centered on a primary administrator model responsible for SuiteScript and SuiteFlow change control, deployment sequencing, and configuration management, combined with dashboard and saved search maintenance for business users. The configuration approach prioritized platform-level automation and centralized administration within the ERP Financial environment.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SRP | Professional Services Automation | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, CivicPlus implemented Oracle NetSuite SRP. Oracle NetSuite SRP was deployed as the company's Professional Services Automation platform to standardize project lifecycle and service delivery workflows across its services organization.
The implementation focused on core Professional Services Automation capabilities, including project and engagement management, project accounting, resource scheduling, and time and expense capture. Configuration emphasized role based dashboards, configurable project templates and automated billing schedules to align services delivery with invoicing cycles. Oracle NetSuite SRP project accounting and billing modules were configured to centralize revenue facing processes and support coordination between finance and services teams.
Operational scope included professional services delivery, finance, and project management teams at CivicPlus, embedding timesheet governance and standardized project controls into day to day operations. Governance introduced standardized workflows for project intake, approval and billing cycles, with process ownership allocated to services operations and finance leadership to ensure consistent delivery and billing practices.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, CivicPlus deployed HubSpot CMS to manage its public website. HubSpot CMS functions as the organization’s Web Content Management platform, centralizing content authoring, template-driven page construction, and structured publishing workflows for marketing and communications teams.
The implementation uses HubSpot CMS capabilities such as drag-and-drop page editors, modular templates and themes, centralized asset management, built-in SEO controls, content staging and platform-hosted delivery to standardize page creation and publishing. Operational responsibility sits with web and digital marketing functions and content owners, with editorial workflows and publishing approvals enforced through the HubSpot CMS configuration to maintain governance across corporate site and community-facing resources.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2010 | 2010 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at CivicPlus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CivicPlus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CivicPlus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CivicPlus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CivicPlus Technographics
CivicPlus is a Professional Services organization based in United States,
with around 950 employees and annual revenues of $100.0 million.
CivicPlus operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle NetSuite SRP and HubSpot CMS,
covering areas like ERP Financial, Professional Services Automation and Web Content Management.
CivicPlus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and HubSpot.
CivicPlus recently adopted applications including
HubSpot CMS in 2021, CallRail Call Tracking in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CivicPlus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CivicPlus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CivicPlus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.