Maxwell AFB, 36112-6332, AL,
United States
Civil Air Patrol, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Civil Air Patrol, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58440 Civil Air Patrol, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Civil Air Patrol, Inc. has purchased the following applications: Cloudflare CDN for Content Delivery Network in 2020, ForeSoft CRMDesk for Customer Support in 2012, Intuit Quickbooks Enterprise for ERP Financial in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Civil Air Patrol, Inc. is running and its propensity to invest more and deepen its relationship with Cloudflare , ForeSoft , Neon One or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Civil Air Patrol, Inc. revenues, which have grown to $20.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Civil Air Patrol, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ForeSoft | Legacy | ForeSoft CRMDesk | Customer Support | CRM | n/a | 2012 | 2012 |
In 2012, Civil Air Patrol, Inc. implemented ForeSoft CRMDesk as its eServices member support helpdesk. ForeSoft CRMDesk is used as a Customer Support platform to manage incoming support requests and knowledge-base articles for volunteers and staff across the United States. The 2012 implementation date is an estimate based on the product's long-term presence and publicly available vendor references.
The deployment exposes a vendor portal at capnhq.crmdesk.com which identifies CRMDesk as the underlying customer-support platform and organizes user interaction through that portal. Functional capabilities implemented include ticket intake and case management for member inquiries, knowledge-base article authoring and publication to support volunteer and staff self-service, and configured support workflows for eServices request routing. Configuration includes role-aware access and content categorization to separate volunteer-facing resources from staff administrative content.
Operational coverage is focused on member support and eServices functions, serving volunteer users and Civil Air Patrol staff throughout the United States. Governance and process control are centered on the centralized vendor portal, enabling article lifecycle management and standardized helpdesk workflows using ForeSoft CRMDesk. Civil Air Patrol, Inc. uses ForeSoft CRMDesk in its Customer Support environment to consolidate support requests and institutional knowledge for its nationwide volunteer and staff base.
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2013 | 2013 |
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