C&J Clark
C&J Clark Technographics
C&J Clark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by C&J Clark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 C&J Clark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that C&J Clark has purchased the following applications: Amazon Pay for Payment Processing in 2020, Microsoft 365 for Collaboration in 2020, Riskified Chargeback Guarantee for eCommerce Fraud Protection in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems C&J Clark is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Nuvei , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing C&J Clark revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for C&J Clark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
C&J Clark Tech Stack and Enterprise Applications
C&J Clark ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, C&J Clark implemented Amazon Pay on their website. The deployment positions Amazon Pay within the Payment Processing layer for online checkout, establishing C&J Clark Amazon Pay Payment Processing relationship to handle customer payment authorization, tokenization, and payment capture during web checkout.
The implementation centers on embedding the Amazon Pay checkout experience into the web storefront, combining client side checkout widgets with server side payment APIs to record authorizations and exchange tokens for settlement. Functional scope aligns with online commerce checkout, payments operations, order management and customer service workflows, and the integration is structured to hand off payment tokens to back end order processing and reconciliation systems. Governance emphasis is on payment workflow orchestration and payment method management consistent with a Payment Processing implementation using Amazon Pay.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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C&J Clark Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, C&J Clark deployed Microsoft 365 as a Collaboration platform and is using Microsoft 365 on their website. The implementation oriented the retailer toward cloud-first collaboration by surfacing Microsoft 365 capabilities for internal teams and web-facing workflows, aligning the application with corporate productivity and content publication needs.
The Microsoft 365 deployment encompassed core collaboration capabilities typical of the Collaboration category, including cloud email and calendaring, team chat and meetings, cloud document collaboration, intranet and content management, and cloud file storage paired with Office productivity apps. The configuration was positioned to support corporate functions such as merchandising, marketing, and corporate communications, and the Microsoft 365 presence is exposed on their public site to link internal collaboration outputs with external content delivery.
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C&J Clark eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riskified | Legacy | Riskified Chargeback Guarantee | eCommerce Fraud Protection | eCommerce | n/a | 2020 | 2020 |
In 2020, C&J Clark deployed Riskified Chargeback Guarantee as a front line component of its eCommerce Fraud Protection on its public website. The implementation placed Riskified Chargeback Guarantee into transaction decisioning at checkout, enabling the application to validate orders and provide chargeback guarantee coverage for approved transactions.
Deployment emphasized integration of the Riskified Chargeback Guarantee decisioning engine with the online checkout and order processing workflows, introducing automated fraud decisioning and an order review path for exceptions. Implemented functional capabilities include machine learning driven risk scoring, automated order authorization, and chargeback guarantee coverage tied to approved orders, all aligned with standard eCommerce Fraud Protection workflows.
Operational scope centered on the e-commerce business function and affected payments, fraud operations, and customer service processes related to dispute handling and order fulfillment. Governance work established rule sets and automated workflows to centralize fraud decisions and surface exceptions for manual review, with the Riskified Chargeback Guarantee instrumented directly on the Clarks online storefront.
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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C&J Clark CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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C&J Clark TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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C&J Clark PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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C&J Clark IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at C&J Clark
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Experience Executive | CXO | Customer Service | |
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VP of Multi-Channel Customer Operations | VP | Customer Service | |
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UK/ROI Wholesale Customer Operations Team Lead | Manager | Customer Service | |
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Europe Customer Operations Manager | Manager | Customer Service | |
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Apps Being Evaluated by C&J Clark Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from C&J Clark IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the C&J Clark digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD C&J Clark Technographics
C&J Clark is a Retail organization based in United Kingdom,
with around 4000 employees and annual revenues of $1.90 billion.
C&J Clark operates a diverse technology stack with applications such as
Amazon Pay, Microsoft 365 and Riskified Chargeback Guarantee,
covering areas like Payment Processing, Collaboration and eCommerce Fraud Protection.
C&J Clark has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Microsoft and Riskified.
C&J Clark recently adopted applications including
AdRoll in 2022, Klarna Payments in 2021 and Zendesk Support Ticketing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of C&J Clark’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates C&J Clark’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete C&J Clark technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.