Clarasys
Dorset House, 27-45 Stamford St,
London, SE1 9NG,
United Kingdom
London, SE1 9NG,
United Kingdom
44 20 3811-4976
Professional Services
Clarasys Technographics
Clarasys Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clarasys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Clarasys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clarasys has purchased the following applications: BusinessOptix for Process Mining in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Infinity Call Tracking for Call Tracking and Recording in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clarasys is running and its propensity to invest more and deepen its relationship with BusinessOptix , Google , Infinity Tracking or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clarasys revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clarasys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clarasys Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BusinessOptix | Legacy | BusinessOptix | Process Mining | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Clarasys implemented BusinessOptix for Process Mining to support the development of a Digital Twin offering, embedding process analysis into a new product initiative. The deployment targeted end to end process discovery and optimization within Clarasys product development activities in London, United Kingdom, and was positioned as a capability to model and analyze client delivery workflows for an internal offering in development.
The implementation centered on BusinessOptix capabilities for process discovery, process modeling, and automated improvement algorithm development, with teams using the BusinessOptix application alongside custom Python tooling to derive optimization heuristics. Workstreams focused on building improvement algorithms that operate on BusinessOptix process models, enabling scenario evaluation and iterative refinement of E2E processes as part of the Digital Twin feature set.
Integrations were realized at the tooling level, with BusinessOptix outputs and models fed into Python scripts for optimization and analysis, and event log style datasets used to instrument process discovery and performance analytics. Operational coverage was scoped to Clarasys product and process teams involved in the Digital Twin development, rather than a firmwide rollout, and concentrated on client delivery processes and internal proof of concept work.
Governance followed Agile methodology, with internal scrums coordinating development sprints and prioritizing algorithm development and model validation. The engagement emphasized iterative configuration of BusinessOptix process models, continual alignment between analysts and developers, and the institutionalization of process modeling practices within Clarasys product development workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Clarasys implemented Google Workspace (Formerly Google G-Suite) to serve as its core Collaboration suite. Clarasys is using Google Workspace as indicated on their corporate website, deploying the application across its United Kingdom professional services operations to support internal communication and document collaboration.
The deployment centers on core Collaboration modules, including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Shared Drives for file storage, Google Docs for collaborative authoring, and Google Meet for virtual meetings. Administrative configuration leverages the Google Workspace Admin console to provision users, manage domain settings, and apply device management and basic security controls.
Operational coverage is company wide, supporting consulting, delivery, and client-facing teams with shared calendar coordination and centralized document libraries. Standard workflow patterns include collaborative document editing, calendar-based resource coordination, and team group management to streamline cross-functional delivery workflows.
Governance has been oriented around role based administration, group and access control policies, and data access controls native to Google Workspace, enabling centralized user lifecycle management and policy enforcement for the United Kingdom organization. The implementation positions Google Workspace (Formerly Google G-Suite) as the principal Collaboration tool for Clarasys business functions in communications, content collaboration, and meeting orchestration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2015 | 2015 |
In 2015, Clarasys implemented Infinity Call Tracking on its public website, deploying Infinity Call Tracking as a Call Tracking and Recording solution to capture inbound voice interactions tied to digital engagement. The implementation is scoped to the company website and supports the marketing and sales functions of Clarasys, a United Kingdom based professional services firm with approximately 150 employees.
The deployment leverages core Call Tracking and Recording capabilities such as dynamic number insertion, session level call attribution, call recording, and a centralized reporting dashboard for call analytics. Infinity Call Tracking is configured to associate inbound calls with web sessions and campaign touchpoints, and to surface call metadata and recordings alongside session data for review and qualification.
Operational coverage centers on website generated leads routed into existing lead handling and sales qualification workflows, with marketing using call attribution data for campaign analysis. Governance and process changes were put in place to standardize call tagging, recording retention, and call handling procedures across marketing and sales, aligning recorded call assets with lead records and qualification stages.
Technical architecture is focused on a web integrated call tracking layer, instrumenting site pages to present trackable numbers and capture call events for analytics. Rollout was limited to website call capture and did not indicate additional telephony platform replacements or named downstream system integrations.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clarasys
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Clarasys Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Clarasys Technographics
Clarasys is a Professional Services organization based in United Kingdom,
with around 150 employees and annual revenues of $15.0 million.
Clarasys operates a diverse technology stack with applications such as
BusinessOptix, Google Workspace (Formerly Google G-Suite) and Infinity Call Tracking,
covering areas like Process Mining, Collaboration and Call Tracking and Recording.
Clarasys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BusinessOptix, Google and Infinity Tracking.
Clarasys recently adopted applications including
Salesforce Sales Cloud in 2021, Atlassian Jira Service Desk in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clarasys’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Clarasys’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clarasys technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.