AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Clay Tech Stack and Enterprise Applications

Clay AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intercom Legacy Intercom Fin ChatBot Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Clay implemented Intercom Fin ChatBot as a Chatbots and Conversational AI application. Clay deployed Intercom Fin ChatBot to support client-facing service workflows and finance-related inquiry handling across its United States operations, positioning the application to serve both client success and internal finance teams. The Intercom Fin ChatBot implementation centers on conversational AI capabilities including natural language understanding, intent classification, entity extraction, scripted and dynamic conversation flows, session management, and an analytics dashboard for conversation telemetry. The deployment uses a cloud-hosted, API-first architecture typical of Chatbots and Conversational AI offerings, enabling multi-channel messaging via web and in-app chat and automated routing to human agents when escalation is required. Governance for the rollout was structured around phased pilots with client success and finance subject matter owners responsible for knowledge base curation, response template versioning, and ongoing intent model tuning. Operational controls emphasize content governance, conversation monitoring, and role-based access for support and finance users, with iterative tuning and script updates managed by the internal product and support teams.
Clay Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
Clay CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2023 2023
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2021 2021
Clay PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2022 2022
Clay IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Clay Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EOR (Employer of Record) Professional Services 2023 2023

IT Decision Makers and Key Stakeholders at Clay

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Clay Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clay digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Clay Technographics
Clay is a Professional Services organization based in United States, with around 200 employees and annual revenues of $20.0 million.
Clay operates a diverse technology stack with applications such as Intercom Fin ChatBot, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Clay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intercom, Google and Contentsquare.
Clay recently adopted applications including Intercom Fin ChatBot in 2024, Hotjar in 2023 and Rippling EOR in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clay’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Clay’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clay technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.