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Clean Sweep of Anne Arundel County Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServicePal Legacy ServicePal CRM CRM CRM n/a 2016 2016
In 2016 Clean Sweep of Anne Arundel County implemented ServicePal CRM to digitize handwritten tickets, produce legible customer reports, and gain real-time visibility into jobs. The deployment addressed field-service workflow use cases for this small construction and real estate services firm, aligning CRM functionality with dispatch, customer communications, and mobile job documentation. The ServicePal CRM implementation consolidated dispatch scheduling on a mobile enabled dispatch board, standardized customer management records, and introduced mobile forms for technicians to capture job details and timestamps. Configuration emphasized workflow orchestration between office staff and field technicians, with job status updates and legible customer facing reports surfaced through CRM workflows and reporting modules. Module usage reflects core CRM capabilities, including contact and job records, scheduling, mobile data capture, and reporting. Operational coverage focused on field operations and office administrative functions at the Millersville Maryland location, with rollout tailored to a 10 person staff and technician workflows. Governance centered on standardizing ticket capture and reporting processes to reduce manual transcription and to enable real time job visibility. The company reported a 37% productivity improvement following the ServicePal CRM deployment.
IT Decision Makers and Key Stakeholders at Clean Sweep of Anne Arundel County
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Apps Being Evaluated by Clean Sweep of Anne Arundel County Executives
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FAQ - APPS RUN THE WORLD Clean Sweep of Anne Arundel County Technographics

Clean Sweep of Anne Arundel County is a Construction and Real Estate organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Clean Sweep of Anne Arundel County operates a diverse technology stack with applications such as ServicePal CRM, covering areas like CRM.

Clean Sweep of Anne Arundel County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ServicePal.

Clean Sweep of Anne Arundel County recently adopted applications including ServicePal CRM in 2016, highlighting its ongoing modernization strategy.

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