MILLERSVILLE, 21108, PA,
United States
Clean Sweep of Anne Arundel County Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clean Sweep of Anne Arundel County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Clean Sweep of Anne Arundel County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clean Sweep of Anne Arundel County has purchased the following applications: ServicePal CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clean Sweep of Anne Arundel County is running and its propensity to invest more and deepen its relationship with ServicePal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clean Sweep of Anne Arundel County revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clean Sweep of Anne Arundel County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServicePal | Legacy | ServicePal CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016 Clean Sweep of Anne Arundel County implemented ServicePal CRM to digitize handwritten tickets, produce legible customer reports, and gain real-time visibility into jobs. The deployment addressed field-service workflow use cases for this small construction and real estate services firm, aligning CRM functionality with dispatch, customer communications, and mobile job documentation.
The ServicePal CRM implementation consolidated dispatch scheduling on a mobile enabled dispatch board, standardized customer management records, and introduced mobile forms for technicians to capture job details and timestamps. Configuration emphasized workflow orchestration between office staff and field technicians, with job status updates and legible customer facing reports surfaced through CRM workflows and reporting modules. Module usage reflects core CRM capabilities, including contact and job records, scheduling, mobile data capture, and reporting.
Operational coverage focused on field operations and office administrative functions at the Millersville Maryland location, with rollout tailored to a 10 person staff and technician workflows. Governance centered on standardizing ticket capture and reporting processes to reduce manual transcription and to enable real time job visibility. The company reported a 37% productivity improvement following the ServicePal CRM deployment.
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