Clean Water Services
2550 SW Hillsboro Hwy,
Hillsboro, 97123, OR,
United States
Hillsboro, 97123, OR,
United States
1 503-681-3600
Utilities
Clean Water Services Technographics
Clean Water Services Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clean Water Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 429 Clean Water Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clean Water Services has purchased the following applications: AMANDA Case Management Platform for Case Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Intuit Mailchimp for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clean Water Services is running and its propensity to invest more and deepen its relationship with Granicus , Cisco Systems , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clean Water Services revenues, which have grown to $163.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clean Water Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clean Water Services Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | AMANDA Case Management Platform | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Clean Water Services implemented the AMANDA Case Management Platform to centralize permitting and project tracking for its Development Services and Capital Projects functions. The AMANDA Case Management Platform was applied first within Development Services to manage plan review, permitting, inspection, and record mapping for new sanitary sewer, storm water quality and quantity facilities, and erosion control on developer-built projects.
The department is organized into Engineering and Field Operations divisions, while Development Services handles plan review, permitting, inspection and record mapping tasks, and Capital Projects administers approximately $8 million in annual construction contracts for portions of the sewer system. CSDC Systems incorporated specialized features into the AMANDA Case Management Platform to meet Clean Water Services’ specific workflow needs, enabling the organization to track submittals, follow plans through review stages, and maintain inspection records.
Configured capabilities emphasized workflow management, plan submittal tracking, permitting lifecycle coordination, inspection scheduling and status tracking, and project status visibility for capital sewer work. The Capital Projects group adopted the same AMANDA Case Management Platform instance to follow the status of ongoing sewer construction and building projects from initiation to completion, creating a single record of project progress.
Clean Water Services leveraged the AMANDA Case Management Platform to drive a more user-friendly public information presence, publishing ongoing status of individual applications on a new website and thereby increasing transparency with customers. Early testing of remote accessibility was completed and initially deferred, and the organization has committed to re-evaluating remote access for on-site inspectors and to exploring web permitting to enable expanded online services and remote satellite office capabilities.
Governance shifted toward centralized tracking and cross-departmental visibility, with Development Services and Capital Projects using consistent workflow states and status updates within the AMANDA Case Management Platform. Clean Water Services continues to evaluate broader use of the AMANDA Case Management Platform to support operational efficiency and public transparency.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Clean Water Services implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its public website, enabling web-based meeting hosting for external stakeholders and internal staff. The deployment positions Cisco Webex Meetings to support live video and audio sessions used for community engagement, contractor coordination, and interdepartmental collaboration across the utilities organization.
Cisco Webex Meetings was configured to deliver core conferencing capabilities including multi-party video, screen sharing, meeting recording, and browser-based join workflows that reduce friction for external participants. The configuration emphasizes meeting controls and participant role management to support moderated sessions and capture recordings consistent with typical Audio Video and Web Conferencing functionality.
Operational implementation centers on website-embedded meeting entry points and scheduling workflows that allow external attendees to join hosted sessions while internal users access the same Cisco Webex Meetings environment for staff collaboration. Visible integration points are the public website embedding and standard meeting invitation flows, with calendar and email orchestration used to administer sessions and participant access.
Governance includes configuring meeting permissions, recording settings, and moderator controls to align conferencing use with public meeting expectations in the utilities sector. The implementation documents Cisco Webex Meetings as the primary Audio Video and Web Conferencing platform surfaced through the Clean Water Services website, centralizing synchronous communication for both public-facing events and internal collaboration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Clean Water Services implemented Intuit Mailchimp to centralize website-driven email communications. Intuit Mailchimp is deployed as the utility's Marketing Automation platform and is embedded on the public website to capture subscriber data, manage lists, and execute scheduled email campaigns.
The deployment uses the cloud-hosted Intuit Mailchimp application architecture, with embedded signup forms and campaign orchestration running from the website front end into Mailchimp's audience and campaign modules. Operational ownership sits with the communications and public outreach functions, who use Intuit Mailchimp for list management, template-based campaign creation, audience segmentation, and consent-based subscription workflows. Governance focuses on marketing and communications processes, with the platform serving as the primary Marketing Automation tool for Clean Water Services website interactions and subscriber lifecycle management.
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
EPM | EPM |
|
2010 | 2011 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clean Water Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Clean Water Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Clean Water Services Technographics
Clean Water Services is a Utilities organization based in United States,
with around 429 employees and annual revenues of $163.0 million.
Clean Water Services operates a diverse technology stack with applications such as
AMANDA Case Management Platform, Cisco Webex Meetings and Intuit Mailchimp,
covering areas like Case Management, Audio Video and Web Conferencing and Marketing Automation.
Clean Water Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Granicus, Cisco Systems and Intuit.
Clean Water Services recently adopted applications including
Esri Arcgis in 2021, Intuit Mailchimp in 2020 and Cisco IronPort Cloud Email Security in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clean Water Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Clean Water Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clean Water Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.