Hillsboro, 97123, OR,
United States
Clean Water Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clean Water Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 429 Clean Water Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clean Water Services has purchased the following applications: AMANDA Case Management Platform for Case Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Intuit Mailchimp for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clean Water Services is running and its propensity to invest more and deepen its relationship with Granicus , Cisco Systems , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clean Water Services revenues, which have grown to $163.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clean Water Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | AMANDA Case Management Platform | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Clean Water Services implemented the AMANDA Case Management Platform to centralize permitting and project tracking for its Development Services and Capital Projects functions. The AMANDA Case Management Platform was applied first within Development Services to manage plan review, permitting, inspection, and record mapping for new sanitary sewer, storm water quality and quantity facilities, and erosion control on developer-built projects.
The department is organized into Engineering and Field Operations divisions, while Development Services handles plan review, permitting, inspection and record mapping tasks, and Capital Projects administers approximately $8 million in annual construction contracts for portions of the sewer system. CSDC Systems incorporated specialized features into the AMANDA Case Management Platform to meet Clean Water Services’ specific workflow needs, enabling the organization to track submittals, follow plans through review stages, and maintain inspection records.
Configured capabilities emphasized workflow management, plan submittal tracking, permitting lifecycle coordination, inspection scheduling and status tracking, and project status visibility for capital sewer work. The Capital Projects group adopted the same AMANDA Case Management Platform instance to follow the status of ongoing sewer construction and building projects from initiation to completion, creating a single record of project progress.
Clean Water Services leveraged the AMANDA Case Management Platform to drive a more user-friendly public information presence, publishing ongoing status of individual applications on a new website and thereby increasing transparency with customers. Early testing of remote accessibility was completed and initially deferred, and the organization has committed to re-evaluating remote access for on-site inspectors and to exploring web permitting to enable expanded online services and remote satellite office capabilities.
Governance shifted toward centralized tracking and cross-departmental visibility, with Development Services and Capital Projects using consistent workflow states and status updates within the AMANDA Case Management Platform. Clean Water Services continues to evaluate broader use of the AMANDA Case Management Platform to support operational efficiency and public transparency.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2010 | 2011 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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|
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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