AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

ClearBags Tech Stack and Enterprise Applications

ClearBags AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, ClearBags implemented Drift AI Chatbot on its public website. The deployment leverages the Chatbots and Conversational AI category to provide automated conversational entry points for online customers, focusing on product inquiry and order support workflows on the e-commerce site. Drift AI Chatbot was configured with a customer-facing chat widget, automated playbooks, AI-driven response generation, and lead capture fields to collect contact and order context. Configuration emphasized conversational paths for product detail requests, material and sizing questions, and guided customers toward checkout related pages, using the application’s conversational automation and routing capabilities to escalate to human agents when necessary. Operational scope covers ClearBags online sales, customer support, and marketing touchpoints on the website, with the Drift AI Chatbot serving as the primary automated interface for first-response interactions. The deployment is described as website-based only, no specific third-party system integrations are recorded, and administrative controls were applied to message templates and playbook permissions to align with customer messaging. Governance centered on iterative playbook management, scripted handoff rules, and a process for updating conversational content as product assortments changed, with customer support and e-commerce teams owning ongoing tuning and content governance. The narrative underscores the architectural placement of Drift AI Chatbot within ClearBags web engagement layers and identifies Drift AI Chatbot as the implemented Chatbots and Conversational AI solution.
ClearBags Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
In 2017 ClearBags implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established Google Workspace as the central productivity and communications layer for ClearBags, supporting corporate email and domain-managed accounts accessible from the company website. Google Workspace (Formerly Google G-Suite) was provisioned to provide core Collaboration capabilities including Gmail for corporate email, Google Drive for file storage, Docs and Sheets for collaborative content creation, Calendar for scheduling, and Meet for remote meetings. The configuration emphasized shared drives and collaborative document workflows to support cross-functional activities such as product documentation, vendor communications, and marketing content management. Operational governance was implemented through centralized administration in the Google Workspace admin console, role-based account provisioning, and domain-level email routing tied to the website contact addresses. The rollout focused on internal teams to streamline communications, document sharing, and calendar coordination, aligning collaboration controls and access policies with standard enterprise productivity practices.
ClearBags eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2009 2009
In 2009, ClearBags implemented Adobe Commerce (ex Magento) as its eCommerce storefront. The Adobe Commerce (ex Magento) implementation is the platform powering the ClearBags website, using Magento on their website to host product pages and process online transactions. The deployment emphasized core eCommerce functional modules, including catalog management, configurable product attributes, price and promotion engines, shopping cart and checkout flows, and order management capabilities. Administrative features for product upload, content management, and customer account management were configured to support merchandising and customer service operations. Category-aligned capabilities such as tax and shipping configuration, coupon and promotions management, and catalog search and navigation were part of the implementation. Operational ownership centered on the web storefront and supported sales, fulfillment, and customer service workflows across the ClearBags site. Governance and operational procedures focused on centralized storefront administration, catalog update processes, and defined order processing and returns handling within the Adobe Commerce environment. This ClearBags Adobe Commerce (ex Magento) eCommerce deployment directly relates the application to online sales and order processing business functions.
Personalization and Product Recommendations eCommerce 2019 2019
Shipping Management eCommerce 2018 2018
Shipping Management eCommerce 2017 2017
ClearBags CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
ClearBags ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
ClearBags PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
ClearBags IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at ClearBags

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ClearBags Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ClearBags IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ClearBags digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ClearBags Technographics
ClearBags is a Manufacturing organization based in United States, with around 100 employees and annual revenues of $8.0 million.
ClearBags operates a diverse technology stack with applications such as Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and Adobe Commerce (ex Magento), covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
ClearBags has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Google and Adobe Systems.
ClearBags recently adopted applications including New Relic APM in 2021, Intuit Mailchimp in 2020 and Pathwire Mailgun in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ClearBags’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ClearBags’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ClearBags technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.