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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cleveland Guardians Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ABI MasterMind Legacy ABI MasterMind Workforce Manager Workforce Management HCM n/a 2010 2010
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy ReServe Interactive Reservation and Booking Management ERP Services and Operations n/a 2018 2019
In 2018 Cleveland Guardians implemented ReServe Interactive from Infor to centralize event and space booking. The deployment targeted Reservation and Booking Management for hospitality, partnership activations and internal events across departments including STH, CPPH, Community Impact and Baseball Operations, and was administered by the Events & Experiences Manager who served as the company administrator for ReServe Interactive. The ReServe Interactive implementation covered core reservation workflows, space scheduling, event record creation, approval routing and an administrator console used for building and maintaining event templates. The Events & Experiences Manager led research, building, implementation, training, rollout, maintenance and day to day approval of spaces and events, and established configuration for role based approvals and reservation governance to support gameday activations, group outings and special experiences. Operational scope included non gameday events, jewel events such as Post Season and Hall of Fame Inductions, and corporate partnership away game trips where coordination with hotels and airlines was part of execution. The system supported cross department collaboration through centralized booking records and an administration team model, with the Events & Experiences Manager overseeing three full time and three part time staff. Governance work focused on process design, streamlined communication channels and training programs to institutionalize event approval workflows within hospitality and ticketing operations. ReServe Interactive was used as the authoritative booking and event orchestration tool, embedding reservation and approval processes into the club's operational playbook while providing ongoing maintenance and administration responsibilities to the internal team.
Retail Management ERP Services and Operations 2019 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
24/7 Software Legacy 24/7 Software Collaboration Platform Collaboration Collaboration n/a 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Video Editing Content Management 2020 2020
Web Content Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2024 2024
Marketing Analytics CRM 2024 2024
Tag Management CRM 2024 2024
Tag Management CRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
IT Decision Makers and Key Stakeholders at Cleveland Guardians
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cleveland Guardians Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cleveland Guardians Technographics

Cleveland Guardians is a Leisure and Hospitality organization based in United States, with around 400 employees and annual revenues of $315.0 million.

Cleveland Guardians operates a diverse technology stack with applications such as ABI MasterMind Workforce Manager, ReServe Interactive and 24/7 Software Collaboration Platform, covering areas like Workforce Management, Reservation and Booking Management and Collaboration.

Cleveland Guardians has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ABI MasterMind, Infor and 24/7 Software.

Cleveland Guardians recently adopted applications including Contentful Content Platform in 2024, Xandr Invest (ex AppNexus DSP) in 2024 and Adobe Analytics Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cleveland Guardians’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cleveland Guardians’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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