ClickUp
350 Tenth Ave 5th floor,
San Diego, 92101, CA,
United States
San Diego, 92101, CA,
United States
1 888-625-4258
Professional Services
ClickUp Technographics
ClickUp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ClickUp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 ClickUp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ClickUp has purchased the following applications: Stripe Payments for Payment Processing in 2020, HireRoad PeopleInsight for Workforce Analytics in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ClickUp is running and its propensity to invest more and deepen its relationship with Stripe , HireRoad , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ClickUp revenues, which have grown to $98.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClickUp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ClickUp Tech Stack and Enterprise Applications
ClickUp ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, ClickUp implemented Stripe Payments on its public website, positioning Stripe Payments as the companys Payment Processing layer for web checkout and payment capture. ClickUp deployed Stripe Payments to support customer payments and billing workflows, linking the application directly to revenue operations and finance functions that manage invoicing and collections.
The implementation follows Payment Processing patterns with client side tokenization, hosted checkout flows, and server side API integration to process card and digital wallet transactions while reducing direct PCI scope. Operational coverage centers on the website checkout and the billing backend, with payment configuration and event monitoring managed through the Stripe Payments dashboard and webhook event processing to feed finance and customer support workflows.
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ClickUp HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HireRoad | Legacy | HireRoad PeopleInsight | Workforce Analytics | HCM | n/a | 2020 | 2020 |
In 2020, ClickUp deployed HireRoad PeopleInsight as its Workforce Analytics solution to democratize HR data across the organization. The implementation targeted ClickUp's People team supporting approximately 800 employees in the United States, and it prioritized building analytics capabilities from foundational metrics upward to support HR and business decision making.
HireRoad PeopleInsight was configured to provide self-service dashboards, standardized workforce metrics such as headcount, attrition, hiring funnel and basic retention indicators, scheduled reports, and ad hoc analysis capabilities for people leaders. The deployment emphasized simplified data models and pre-built visualizations to enable rapid insights and iterative expansion, with automated metric calculations to preserve consistency across stakeholders.
Operational rollout followed a phased approach, beginning with HR and talent partners and then extending access to people managers and business leaders to surface insights across recruiting, retention and performance workflows. The implementation supported cross-functional visibility and self-service access, aligning workforce measurement with recruiting, compensation and people operations processes.
Governance centered on establishing common metric definitions, role-based access to analytics, and a pragmatic launch strategy described by Shane Noe that started small and moved fast to build momentum. According to the HireRoad case presentation, the use of HireRoad PeopleInsight democratized HR data at ClickUp and helped move the needle and drive impact across the company.
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ClickUp AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ClickUp deployed Drift AI Chatbot on its public website, establishing a customer-facing conversational layer under the Chatbots and Conversational AI category. The implementation positioned the Drift AI Chatbot as an embedded, cloud-hosted conversational interface for site visitors, focused on contextual prompts and intent capture across marketing and product pages. Deployment architecture emphasized a lightweight client-facing conversational entry point paired with a managed conversational service, consistent with typical Chatbots and Conversational AI architectures. ClickUp configured the Drift AI Chatbot to operate as the primary web conversational touchpoint for incoming visitor interactions.
Configuration centered on conversational workflows for lead capture, qualification, and self-service support, using scripted playbooks and automated routing to human agents where escalation was required. The Drift AI Chatbot was set up to surface pre-sales information and handle common customer inquiries, impacting sales, marketing, and customer success functions. Governance focused on conversation content management and iterative updates to scripts and routing logic, enabling alignment with ongoing product marketing campaigns and support playbooks. Drift AI Chatbot is described here as ClickUp's chosen Chatbots and Conversational AI solution for on-site conversational engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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ClickUp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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ClickUp Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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ClickUp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ClickUp PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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ClickUp TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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ClickUp PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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ClickUp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ClickUp
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Success Manager | Manager | Customer Service | |
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Client Success Manager | Manager | Customer Service | |
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Senior Customer Success Manager | Manager | Customer Service | |
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Head of Commercial Contracting, Legal | Director | Legal | |
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Contracts Counsel | CXO | Finance | |
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General Counsel & Secretary | Manager | Finance | |
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Associate General Counsel | Manager | Legal | |
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Corporate Counsel | CXO | Finance | |
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QA Engineer | Non Manager | IT | |
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Apps Being Evaluated by ClickUp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ClickUp IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ClickUp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ClickUp Technographics
ClickUp is a Professional Services organization based in United States,
with around 800 employees and annual revenues of $98.0 million.
ClickUp operates a diverse technology stack with applications such as
Stripe Payments, HireRoad PeopleInsight and Drift AI Chatbot,
covering areas like Payment Processing, Workforce Analytics and Chatbots and Conversational AI.
ClickUp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, HireRoad and Drift.
ClickUp recently adopted applications including
6sense Account Engagement Platform in 2024, SafeBase Trust Center in 2024 and Activepieces in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ClickUp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ClickUp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ClickUp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.