Austin, 78704, TX,
United States
Client Chat Live Technographics
Client Chat Live Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Client Chat Live and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Client Chat Live employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Client Chat Live has purchased the following applications: Client Chat Live for Chatbots and Conversational AI in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, FirmFinder Reputation Management for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Client Chat Live is running and its propensity to invest more and deepen its relationship with Client Chat Live , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Client Chat Live revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Client Chat Live intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Client Chat Live Tech Stack and Enterprise Applications
Client Chat Live AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Client Chat Live | Legacy | Client Chat Live | Chatbots and Conversational AI | AI-Powered Application | n/a | 2010 | 2010 |
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Client Chat Live Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2024 | 2024 |
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Client Chat Live CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FirmFinder | Legacy | FirmFinder Reputation Management | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, Client Chat Live implemented FirmFinder Reputation Management on their website to centralize customer feedback and public review workflows. FirmFinder Reputation Management is deployed as a Customer Experience application for the company, instrumenting website-level review capture, on-site review display, and reputation monitoring.
The deployment is web-embedded with the website serving as the primary control point, and configuration focused on reputation management capabilities such as review solicitation, moderated testimonial display, and dashboard reporting. Operational scope covers customer-facing functions including marketing and customer success, with governance defined around content moderation and response workflows, and the FirmFinder Reputation Management application managing the end-to-end online feedback lifecycle for the 25-employee professional services firm.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2014 | 2014 |
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Client Chat Live ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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Client Chat Live PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Client Chat Live IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Client Chat Live
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Client Chat Live Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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