Ridgeland, 39157, MS,
United States
Cline Tours Technographics
Cline Tours Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cline Tours and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Cline Tours employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cline Tours has purchased the following applications: Microsoft 365 for Collaboration in 2016, RTA Fleet360 for Fleet Management in 2011, Automattic Jetpack CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cline Tours is running and its propensity to invest more and deepen its relationship with Microsoft , RTA Fleet , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cline Tours revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cline Tours intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cline Tours Tech Stack and Enterprise Applications
Cline Tours Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Cline Tours deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 implementation is referenced on the company website and supports the firm’s technology footprint for a 300-employee transportation business.
The deployment emphasizes core Collaboration capabilities including Exchange Online email for corporate messaging, SharePoint Online for document management and intranet content, Microsoft Teams for real-time communication and meetings, and OneDrive for personal file storage and sync. Microsoft 365 is configured to provide centralized document collaboration, calendaring, and team-based workspaces aligned with standard collaboration workflows.
Operational scope covers corporate and operational departments responsible for reservations, operations, and administrative functions, with Microsoft 365 assets surfaced on the public site. The implementation architecture centers on a single Microsoft 365 tenant providing identity and access management, content services, and communications platform capabilities consistent with the Collaboration category.
Governance is structured around tenant-level administration with user provisioning, role-based access controls, and policy-driven sharing and compliance settings to manage external access and document lifecycle. The narrative reflects an enterprise oriented Collaboration deployment using Microsoft 365, with the application name Microsoft 365 and the Apps Category Collaboration explicitly implemented by Cline Tours.
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Cline Tours SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RTA Fleet | Legacy | RTA Fleet360 | Fleet Management | SCM | n/a | 2011 | 2011 |
In 2011, Cline Tours implemented RTA Fleet360 as a Fleet Management application to populate and administrate RTA's Fleet Safety software for approximately 180 vehicles across seven branches. The deployment focused on operationalizing fleet safety, maintenance tracking, and compliance functions within the RTA Fleet360 environment.
Configuration work centered on the Fleet Safety module, electronic work order and maintenance scheduling capabilities, and structured data capture for vehicle records and service history. The project formalized maintenance processes and procedures to ensure uniform workflows across seven branches, and trained and supervised maintenance personnel on RTA Fleet360 use in preparation of a paperless shop. Ongoing activities included tracking and processing all maintenance payables and supporting DOT and FMSCA compliance workflows with supervisors and managers.
Operational governance involved close coordination with supervisors, managers, and the Operations Manager to maintain regulatory compliance and to embed processes for maintenance accountability. The implementation also provided assistance with OSHA training, policies, practices, and procedures, and positioned RTA Fleet360 as the central Fleet Management system for maintenance, safety, and payables processing across the company.
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Cline Tours CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Cline Tours deployed Automattic Jetpack CRM on their website. The Automattic Jetpack CRM implementation serves as the primary CRM for the transportation operator, centralizing customer contact records and web-sourced inquiries to support commercial and service workflows.
The deployment leverages core CRM capabilities typical of the CRM category, including contact and company records, embedded website form lead capture, activity timelines, tagging and segmentation, and basic email campaign and communication tracking functions. Configuration emphasis was on mapping web form fields into CRM records and structuring tags and custom fields to reflect passenger and booking related attributes relevant to a transportation operator.
Operationally the CRM is embedded in the public site to capture customer interactions directly into Automattic Jetpack CRM, supporting sales, reservations, and customer service teams across the company. Governance focused on standardizing contact record formats and defining rules for form-to-record workflows and ownership of customer records by reservations and service coordinators.
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Cline Tours IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cline Tours
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Cline Tours Executives
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