CloudBees
4 N 2nd Street Suite 1270,
San Jose, 95113, CA,
United States
San Jose, 95113, CA,
United States
1 408-419-4300
Professional Services
CloudBees Technographics
CloudBees Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CloudBees and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 CloudBees employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CloudBees has purchased the following applications: Pendo Adopt for Digital Adoption in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CloudBees is running and its propensity to invest more and deepen its relationship with Pendo.io , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CloudBees revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CloudBees intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CloudBees Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, CloudBees deployed Pendo Adopt to support Digital Adoption on its public website. The decision positioned Pendo Adopt as the primary website-based Digital Adoption tool to deliver guided onboarding, contextual messaging, and behavioral instrumentation across visitor and user journeys.
The implementation leveraged core Digital Adoption capabilities such as in product guidance, walkthroughs, tooltips, and analytics driven segmentation, configured to surface contextual prompts and progressive onboarding flows. Pendo Adopt was configured to record event level behavior and populate dashboards used by product management and marketing to prioritize content and identify user drop off patterns.
Deployment architecture was website focused, using Pendo Adopt embedding to instrument pages and UI elements and deliver client side guidance without backend changes. Governance and operating model established content ownership and release cadence, with product and customer success teams managing tour creation and segmentation rules to align in product guidance with marketing engagement and support workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, CloudBees deployed Drift AI Chatbot on its public website to provide Chatbots and Conversational AI capabilities for web-based customer engagement, lead capture, qualification and routing to sales and support functions. The Drift AI Chatbot implementation acts as a primary conversational layer at web touchpoints, handling automated responses, intent recognition and escalation paths to live teams, aligning the application with marketing, sales and customer success workflows.
Configuration work emphasized intent-driven playbooks, conversational flow design, knowledge capture from interactions and live agent handoff rules, with marketing leading content governance and operations managing routing policies. The deployment scope is limited to the site-hosted conversational channel and related front-office processes, with conversational transcripts surfaced for downstream review and iterative playbook refinement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, CloudBees deployed Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the company. The company references Google Workspace on its website and uses the Google Workspace suite as a core productivity layer for its cloud native engineering and professional services operations.
CloudBees' deployment leverages core Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin console to enable email, calendaring, file storage, collaborative editing, and video conferencing. Administration is centralized through the Google Workspace admin console for account and group provisioning, domain management, access controls, and collaboration policy enforcement across approximately 500 employees and multiple departments. CloudBees Google Workspace (Formerly Google G-Suite) Collaboration supports core business functions including engineering, professional services, and marketing.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2019 | 2019 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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IT Service Management | ITSM |
|
2018 | 2018 |
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Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
|
2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CloudBees
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CloudBees Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CloudBees IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CloudBees digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CloudBees Technographics
CloudBees is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $160.0 million.
CloudBees operates a diverse technology stack with applications such as
Pendo Adopt, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like Digital Adoption, Chatbots and Conversational AI and Collaboration.
CloudBees has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pendo.io, Drift and Google.
CloudBees recently adopted applications including
Productboard in 2024, Oracle BlueKai in 2022 and Salesforce Audience Studio in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CloudBees’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CloudBees’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CloudBees technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.