Taipei, 11071,
Taiwan
CloudMile Technographics
CloudMile Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CloudMile and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 CloudMile employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CloudMile has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Oracle Netsuite Bronto Marketing Platform for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CloudMile is running and its propensity to invest more and deepen its relationship with Oracle , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CloudMile revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CloudMile intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CloudMile Tech Stack and Enterprise Applications
CloudMile ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, CloudMile implemented Oracle NetSuite ERP as its core ERP Financial platform. The deployment aligned with the company mission to modernize and integrate mainstream IT, and CloudMile engaged Introv as its IT consultant to configure the Oracle NetSuite ERP environment for its Taiwan operations.
The Oracle NetSuite ERP implementation focused on core financial management capabilities typical of the ERP Financial category, including general ledger, accounts payable, accounts receivable, billing and invoicing, fixed asset accounting, tax management, and financial reporting. Configuration work emphasized a standardized chart of accounts, account reconciliations, recurring revenue and billing schedules, and role-based approval workflows to support month end and statutory reporting processes.
Operational coverage centered on finance and accounting functions across CloudMile, scaled to support the company size and multi-departmental service delivery model. The cloud-native Oracle NetSuite ERP instance was provisioned to support centralized financial controls and consolidated financial data for corporate reporting, with integrations and transactional interfaces left to be implemented according to ongoing platform roadmaps.
Governance changes introduced during the Oracle NetSuite ERP rollout included process standardization across accounting workflows, definition of user roles and access controls, and phased module rollout supported by Introv consulting. The implementation established an auditable financial system architecture within the ERP Financial environment, enabling CloudMile to align financial operations with its broader cloud and AI service delivery model.
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CloudMile Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, CloudMile implemented Google Workspace (Formerly Google G-Suite) to centralize Collaboration capabilities across the organization. The deployment is a cloud-hosted Google Workspace tenant mapped to the mile.cloud domain as observed on their website, positioning Google Workspace as the primary communication and content creation layer for the company.
Google Workspace (Formerly Google G-Suite) was configured to deliver core Collaboration modules including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, Google Meet, and the Admin Console for identity and access administration. Configuration emphasizes collaborative editing, shared drives, group-based access controls, and administrative user lifecycle management consistent with Collaboration category workflows.
Governance follows the Google Workspace admin model with domain-level provisioning, role-based administrative accounts, and sharing policies to control internal and external collaboration. The implementation supports business functions such as IT operations, consulting delivery, and corporate communications, and is observable through public site references to Google-hosted services on mile.cloud.
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CloudMile CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite Bronto Marketing Platform | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, CloudMile implemented Oracle Netsuite Bronto Marketing Platform. The Oracle Netsuite Bronto Marketing Platform is deployed on CloudMile's website to provide Marketing Automation capabilities for the marketing organization and to drive website‑initiated customer engagement.
The implementation focuses on core Marketing Automation functionality, including email campaign management, audience segmentation, automation workflow orchestration, template and asset management, and web form capture with tracking for behavioral triggers. Configuration emphasizes campaign orchestration tied to web interactions and scheduled outbound communications managed through the Bronto interface.
Operational coverage centers on CloudMile's marketing team and website channels in Taiwan, where the platform manages contact lists, campaign calendars, and engagement workflows. Governance is organized around centralized campaign orchestration and marketing operations processes to align website events with automated messaging and list segmentation.
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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CloudMile ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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CloudMile PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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CloudMile IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CloudMile
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Big Data EngineerBig | Manager | IT | ||||
| Data Engineer | Manager | IT | ||||
| Data Engineer | Manager | IT |
Apps Being Evaluated by CloudMile Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||