CloudPay
3128 Highwoods Blvd.Ste. 160,
Raleigh, 27604, NC,
United States
Raleigh, 27604, NC,
United States
1 919-322-5800
Professional Services
CloudPay Technographics
CloudPay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CloudPay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 CloudPay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CloudPay has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Preply Platform for Learning and Development in 2024, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CloudPay is running and its propensity to invest more and deepen its relationship with Oracle , Preply , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CloudPay revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CloudPay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CloudPay Tech Stack and Enterprise Applications
CloudPay ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 CloudPay implemented Oracle NetSuite ERP to centralize accounting records and day to day finance operations. Oracle NetSuite ERP was deployed as the companys ERP Financial system to support transactional data consolidation and spreadsheet driven data ingestion workflows.
Operational work centered on the finance team building spreadsheets in Microsoft Excel from multiple internal sources, highlighting discrepancies and missing data, and compiling the consolidated information into NetSuite upload templates. Routine tasks included uploading template files into Oracle NetSuite ERP and performing in‑application amendments to keep master data and transactional records accurate, supporting reconciliations and month end close activities. Governance emphasized data validation and exception reporting within finance, with staff workflows formalized around template preparation, discrepancy escalation, and corrective updates inside Oracle NetSuite ERP.
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CloudPay HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Preply | Legacy | Preply Platform | Learning and Development | HCM | n/a | 2024 | 2024 |
In 2024, CloudPay implemented the Preply Platform as a Learning and Development initiative to deliver tailored English training for its Spanish team. The deployment was executed through an HR and L&D program aimed at improving presentation, client facing and technical reading skills relevant to CloudPay’s professional services operations.
The Preply Platform provided tailored curriculum design, live instruction and progress tracking consistent with Learning and Development platforms, enabling scheduled lessons, learner assessment and instructor matching to address role specific language objectives. Configuration emphasized course content and practice scenarios aligned to presentation and technical documentation comprehension for client facing and technical staff.
Operational scope was departmental, focused on CloudPay’s Spanish team under HR and L&D governance, and the program was reported as gone live in 2024. According to Preply, learners reported increased confidence presenting to international colleagues and accessing technical resources in English, indicating the initiative was delivered as a targeted L&D rollout rather than an enterprise wide infrastructure change.
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CloudPay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, CloudPay implemented Hubspot Live Chat on its public website to introduce Chatbots and Conversational AI capabilities supporting customer engagement and lead capture. The deployment at the 70-person professional services firm centered on a web-embedded live chat widget that routes incoming visitor inquiries to commercial and support teams, establishing Hubspot Live Chat as the primary conversational touchpoint for prospects and clients.
Configuration focused on standard chat modules, including real-time messaging, proactive greeting workflows, contact capture forms, canned responses and chat transcript logging. Hubspot Live Chat was configured to record visitor context and contact information within chat sessions, and to maintain searchable transcripts for sales and service follow up, consistent with typical Chatbots and Conversational AI functional workflows.
Operational coverage was website-centric, serving CloudPay’s United States customer and prospect audience and assigned to sales and customer support functions. The implementation defined chat routing rules and ownership, enabling initial triage by responders in commercial teams and escalation to technical support when needed, without named third-party integrations disclosed.
Governance included role-based chat ownership and documented handling procedures, with staff trained on scripted responses and escalation steps to ensure consistent handling of inbound chats. The configuration emphasized operational simplicity appropriate to a 70-employee professional services firm, positioning Hubspot Live Chat to support ongoing customer engagement and lead qualification.
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CloudPay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2017 | 2017 |
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CloudPay Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CloudPay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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CloudPay TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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CloudPay PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2016 | 2016 |
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CloudPay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CloudPay
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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CEO | CXO | Finance | |
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CTO | CXO | Finance | |
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CFO | CXO | Finance | |
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Assistant Financial Controller | Director | Finance | |
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Director of Finance | Director | Finance | |
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Assistant Financial Controller - EMEA | Director | Finance | |
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Apps Being Evaluated by CloudPay Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CloudPay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CloudPay digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CloudPay Technographics
CloudPay is a Professional Services organization based in United States,
with around 70 employees and annual revenues of $7.0 million.
CloudPay operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Preply Platform and Hubspot Live Chat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
CloudPay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Preply and HubSpot.
CloudPay recently adopted applications including
Preply Platform in 2024, DocuSign eSignature in 2022 and NorthRow Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CloudPay’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CloudPay’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CloudPay technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.