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United States
CloudTask Technographics
CloudTask Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CloudTask and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 CloudTask employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CloudTask has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2021, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CloudTask is running and its propensity to invest more and deepen its relationship with Drift , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CloudTask revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CloudTask intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CloudTask Tech Stack and Enterprise Applications
CloudTask AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, CloudTask implemented Drift AI Chatbot on its website. The Drift AI Chatbot was deployed as a web-embedded conversational interface under the Chatbots and Conversational AI category, delivering automated conversational workflows for visitor intent detection, lead capture, qualification and routing. Implementation emphasized configuration of conversational playbooks, contextual prompts and escalation rules to surface high intent visitors and hand off to human agents when required.
Operational responsibility for the Drift AI Chatbot centers on website-driven demand generation and sales engagement, impacting CloudTask marketing and sales functions. Governance focused on message template management, intent tuning and iterative refinement of conversation flows to align with CloudTask customer acquisition processes. CloudTask Drift AI Chatbot Chatbots and Conversational AI supports conversational lead capture and qualification as part of the company s online engagement architecture.
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CloudTask Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 CloudTask implemented Zoom as its primary Audio Video and Web Conferencing application, embedding Zoom functionality directly on its corporate website to support real-time customer interactions and internal meetings. The deployment emphasized browser-based join flows and publicly accessible meeting entry points on marketing and support pages, using Zoom for video conferencing, audio conferencing, screen sharing, and scheduled meeting sessions.
Configuration focused on meeting and webinar capability, meeting access controls, and host management settings consistent with Audio Video and Web Conferencing workflows. The implementation aligned Zoom meeting functionality with sales demonstration processes and client onboarding touchpoints, enabling account managers and support teams to initiate live sessions from the website and route participants into scheduled or ad hoc meetings.
Operational coverage was company-wide within CloudTask, a United States headquartered professional services firm with approximately 55 employees, and the system was positioned to support sales, customer success, and operations functions. Governance centered on standard conferencing controls and role-based host privileges to manage participant access and meeting moderation, and the Zoom application was explicitly integrated into CloudTask web flows to deliver synchronous customer engagement and internal collaboration.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CloudTask Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, CloudTask deployed HubSpot CMS for Web Content Management to run its public website. The deployment uses HubSpot CMS as the primary content platform for web content authoring, template-driven page builds, landing pages, and form-based lead capture, configured to match the needs of a 55-employee professional services firm.
Implementation emphasized hosted delivery, content operations, and editorial workflows, leveraging HubSpot CMS capabilities such as content staging, SEO tooling, modular templates, and asset management to accelerate page publishing. Governance focused on marketing ownership of content and template governance to maintain brand consistency, aligning the website and marketing function with standard Web Content Management functional modules including page management, asset repository, and form-driven lead capture.
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CloudTask CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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CloudTask ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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CloudTask PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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CloudTask IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CloudTask
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CloudTask Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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