AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

CloudTask Tech Stack and Enterprise Applications

CloudTask AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, CloudTask implemented Drift AI Chatbot on its website. The Drift AI Chatbot was deployed as a web-embedded conversational interface under the Chatbots and Conversational AI category, delivering automated conversational workflows for visitor intent detection, lead capture, qualification and routing. Implementation emphasized configuration of conversational playbooks, contextual prompts and escalation rules to surface high intent visitors and hand off to human agents when required. Operational responsibility for the Drift AI Chatbot centers on website-driven demand generation and sales engagement, impacting CloudTask marketing and sales functions. Governance focused on message template management, intent tuning and iterative refinement of conversation flows to align with CloudTask customer acquisition processes. CloudTask Drift AI Chatbot Chatbots and Conversational AI supports conversational lead capture and qualification as part of the company s online engagement architecture.
CloudTask Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021 CloudTask implemented Zoom as its primary Audio Video and Web Conferencing application, embedding Zoom functionality directly on its corporate website to support real-time customer interactions and internal meetings. The deployment emphasized browser-based join flows and publicly accessible meeting entry points on marketing and support pages, using Zoom for video conferencing, audio conferencing, screen sharing, and scheduled meeting sessions. Configuration focused on meeting and webinar capability, meeting access controls, and host management settings consistent with Audio Video and Web Conferencing workflows. The implementation aligned Zoom meeting functionality with sales demonstration processes and client onboarding touchpoints, enabling account managers and support teams to initiate live sessions from the website and route participants into scheduled or ad hoc meetings. Operational coverage was company-wide within CloudTask, a United States headquartered professional services firm with approximately 55 employees, and the system was positioned to support sales, customer success, and operations functions. Governance centered on standard conferencing controls and role-based host privileges to manage participant access and meeting moderation, and the Zoom application was explicitly integrated into CloudTask web flows to deliver synchronous customer engagement and internal collaboration.
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2021 2021
CloudTask Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2021 2021
In 2021, CloudTask deployed HubSpot CMS for Web Content Management to run its public website. The deployment uses HubSpot CMS as the primary content platform for web content authoring, template-driven page builds, landing pages, and form-based lead capture, configured to match the needs of a 55-employee professional services firm. Implementation emphasized hosted delivery, content operations, and editorial workflows, leveraging HubSpot CMS capabilities such as content staging, SEO tooling, modular templates, and asset management to accelerate page publishing. Governance focused on marketing ownership of content and template governance to maintain brand consistency, aligning the website and marketing function with standard Web Content Management functional modules including page management, asset repository, and form-driven lead capture.
CloudTask CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Engagement CRM 2020 2020
CloudTask ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
CloudTask PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
CloudTask IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at CloudTask

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by CloudTask Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CloudTask IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CloudTask digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD CloudTask Technographics
CloudTask is a Professional Services organization based in United States, with around 55 employees and annual revenues of $6.0 million.
CloudTask operates a diverse technology stack with applications such as Drift AI Chatbot, Zoom and HubSpot CMS, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
CloudTask has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Zoom Video Communications and HubSpot.
CloudTask recently adopted applications including Zoom in 2021, Microsoft 365 in 2021 and HubSpot CMS in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CloudTask’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates CloudTask’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CloudTask technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.