Club Med Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Genesys Legacy Genesys PureCloud Platform Call Center, Customer Experience CRM n/a 2014 2015
CRM CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Experience CRM 2016 2016
Customer Experience CRM 2021 2021
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Experience CRM 2017 2017
Customer Support CRM 2014 2014
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Avaya Legacy Avaya Aura Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2018 2018
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Core HR HCM 2015 2016
Recruiting, Applicant Tracking System HCM 2016 2016
Workforce Management HCM 2020 2020
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Document Management Content Management 2017 2017
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
eCommerce eCommerce 2011 2011
eCommerce eCommerce 2014 2014
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2005 2005
ERP Financial ERP Financial Management 2016 2016
Expense Management ERP Financial Management 2015 2015
Payment Processing ERP Financial Management 2021 2021
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Transactional Email PaaS 2021 2021
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Travel Management ERP Services and Operations 2019 2019
IT Decision Makers and Key Stakeholders at Club Med
First Name Last Name Title Function Department Email Phone
Financial Controller Director Finance
Director Digital & IT Projects - Europe Africa Business Unit Operations Director IT
Financial Controller Director Finance
Director Group Controlling, Risks & Insurance Director Finance
Group Internal Audit Director Director Risk
Accountant / Financial manager Manager Finance
Vice Director Accounting Director Finance
Director Treasury & Finance Director Finance
Head of Real Estate Development, Finance & Administration Director Finance
COO CXO Finance
Head of Digital Customer Experience Director Customer Service
Global Head of Client Voice & Market Research Director Customer Service
Customer Relations Manager France and call center Europe Manager Customer Service
Customer Relations Manager Manager Customer Service
Omnichannel Customer Experience Project Manager Manager Customer Service
Omnichannel Success Manager Europe-Africa Manager Finance
Apps Being Evaluated by Club Med Executives
Date Company Status Vendor Product Category Market
No data found