Club Med
11 Rue de Cambrai,
Paris, 75019,
France
Paris, 75019,
France
33 15 335 3553
Leisure and Hospitality
Club Med Technographics
Club Med Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Club Med and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20333 Club Med employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Club Med has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2005, Workday HCM for Core HR in 2015, Sojern for Guest Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Club Med is running and its propensity to invest more and deepen its relationship with Oracle , SAP , HiPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Club Med revenues, which have grown to $3.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Club Med intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Club Med Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2005 | 2005 |
In 2005, Club Med implemented Oracle PeopleSoft ERP as its ERP Financial application. The implementation established Oracle PeopleSoft ERP as the primary platform for corporate financial management within the leisure and hospitality operator, supporting centralized ledger and transaction processing across the organization.
The Oracle PeopleSoft ERP deployment delivered standard ERP Financial capabilities, including core financials, general ledger, accounts payable, accounts receivable, fixed assets and procurement controls, with the PeopleSoft Application footprint also supporting HR-related functionality in the overall application estate. Configuration emphasized financial workflows, chart of accounts standardization and period close orchestration consistent with ERP Financial functional patterns.
The broader enterprise application landscape included Oracle E-business Suite Financial and Purchase alongside SAP BO consolidation for reporting, indicating a multi-platform financial stack operating in parallel with Oracle PeopleSoft ERP. Reporting and consolidation processes referenced SAP BO consolidation as part of the environment, and PeopleSoft was managed as a key element of that multi-system finance architecture.
Governance and ongoing support for Oracle PeopleSoft ERP moved into a centralized ERP and support applications function, led from Paris by the Head of ERP and Support Applications role since 2016, with responsibilities spanning PeopleSoft Application management, HR digital initiatives and consolidation of reporting disciplines.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2016 |
In 2015, Club Med deployed Workday HCM as its Core HR solution. The hospitality and leisure company with approximately 20,333 employees implemented Workday HCM to advance HR digital transformation across corporate and resort human resources functions, aligning with broader cloud solutions initiatives led from its Paris area offices.
Workday HCM was configured to deliver core workforce administration, organizational management, position and job structures, talent and recruiting workflows, and global HR record keeping. The implementation included role based security, business process framework configuration, and automation of HR lifecycle events that are standard in Core HR deployments.
Operational integrations were explicitly managed to align Workday HCM with existing enterprise systems, including Oracle E business Suite for financials and purchasing, PeopleSoft for HR and CRM interfaces, SAP BusinessObjects consolidation for reporting, and worldwide recruitment websites. Integration activity focused on employee master data exchange, recruitment feed synchronization, and consolidated reporting across Finance and HR systems.
Governance and ongoing support were centralized under the Head of ERP and Support Applications from June 2016, who coordinated ERP, cloud solutions, and internet recruitment site consolidation. The governance approach emphasized centralized change control and cross functional ownership between HR, Finance, and IT to sustain the Core HR environment.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Club Med implemented Sojern as a Guest Management application on its public website. The deployment of Sojern on Club Med's site was used to instrument web visitor behavior and to support guest engagement and booking funnel workflows.
The implementation is web-centric, with Sojern configured as an on-site client-side integration that captures browsing signals, supports audience segmentation, and enables campaign activation and traveler intent detection typical of Guest Management solutions. Functional capabilities implemented include visitor tracking, audience building, booking funnel orchestration, and guest profile enrichment to inform digital marketing and on-site personalization.
Operationally the Sojern deployment impacts digital marketing, guest acquisition, and online reservations workflows, with data flows oriented to support marketing campaign execution and booking conversions. Governance focused on aligning captured behavioral data with website booking processes and marketing workflows, and implementation details emphasize embedded site instrumentation and real-time audience activation via the Sojern Guest Management implementation.
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2014 | 2015 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Club Med
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Club Med Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Club Med IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Club Med digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Club Med Technographics
Club Med is a Leisure and Hospitality organization based in France,
with around 20333 employees and annual revenues of $3.20 billion.
Club Med operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Workday HCM and Sojern,
covering areas like ERP Financial, Core HR and Guest Management.
Club Med has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Sojern.
Club Med recently adopted applications including
HiPay in 2021, Critizr in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Club Med’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Club Med’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Club Med technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.