AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Club Med Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Iver Legacy Iver Cloud Application Hosting and Computing Services IaaS n/a 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys PureCloud Platform Call Center, Customer Experience CRM n/a 2014 2015
CRM CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Experience CRM 2016 2016
Customer Experience CRM 2021 2021
Customer Experience CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Experience CRM 2017 2017
Customer Support CRM 2014 2014
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avaya Legacy Avaya Aura Collaboration Collaboration n/a 2013 2013
Club Med implemented Avaya Aura in 2013 to consolidate its Collaboration platform supporting global contact center and agency communications. The deployment of Avaya Aura served as the central communication backbone for contact routing, CTI functionality and vectoring across Club Med sites worldwide. The implementation included detailed configuration and maquettage of Avaya modules, specifically Avaya ACM, AES, ConfigServer, URS, StatServer, Icon, Ccon, Tserver Avaya, SCS and DBServer Vectoring, with explicit CTI integration points. Workstreams covered analysis, modeling and flow forecasting according to vendor prerequisites for servers and network flows, and accounted for customer security constraints such as firewall rules and routing of flows. Integrations and vendor coordination were part of the program, with planning and upgrade tracking for Avaya, Nice and Genesys platforms and oversight of OBS services. Operational coverage targeted deployment of agencies and contact centers at a global scale, and configuration work emphasized interoperability between Avaya Aura components and external routing and workforce vendors. Governance activities encompassed drafting upgrade procedures, updating technical documentation and Visio architectures, and producing cahiers des charges for procurement and technical specifications. Quality of service and team productivity axes were defined, operational processes were formalized, and dashboards were maintained for ongoing monitoring. Club Med also designed custom utilities for announcement management using Apache, PHP and MySQL and a planning tool accessible at http://cmandgo.me, while supervising engineering interns involved in implementation tasks. Ongoing program tasks focused on upgrade planning and follow up, vendor service tracking for timelines and objectives, and maintaining operational dashboards and processes to sustain the Collaboration environment built on Avaya Aura.
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Core HR HCM 2015 2016
Recruiting, Applicant Tracking System HCM 2016 2016
Workforce Management HCM 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2011 2011
eCommerce eCommerce 2014 2014
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2005 2005
ERP Financial ERP Financial Management 2016 2016
Expense Management ERP Financial Management 2015 2015
Payment Processing ERP Financial Management 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Guest Management ERP Services and Operations 2019 2019
Travel Management ERP Services and Operations 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IT Decision Makers and Key Stakeholders at Club Med
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Club Med Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Club Med Technographics

Club Med is a Leisure and Hospitality organization based in France, with around 20333 employees and annual revenues of $3.20 billion.

Club Med operates a diverse technology stack with applications such as Iver Cloud, Genesys PureCloud Platform and Avaya Aura, covering areas like Application Hosting and Computing Services, Call Center, Customer Experience and Collaboration.

Club Med has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Iver, Genesys and Avaya.

Club Med recently adopted applications including Critizr in 2021, Crazy Egg in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Club Med’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Club Med’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Club Med technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.