Greenville, 29607, SC,
United States
CMT Industrial Solutions Technographics
CMT Industrial Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CMT Industrial Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 CMT Industrial Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CMT Industrial Solutions has purchased the following applications: Infor Enspire for ERP Financial in 2011, LiveChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CMT Industrial Solutions is running and its propensity to invest more and deepen its relationship with Infor , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CMT Industrial Solutions revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CMT Industrial Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CMT Industrial Solutions Tech Stack and Enterprise Applications
CMT Industrial Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Enspire | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, CMT Industrial Solutions implemented Infor Enspire as its ERP Financial system. The deployment was administered from Greenville, South Carolina by a senior IT administrator who led an IT team responsible for network infrastructure, Windows server administration, applications, and telephony.
The implementation team administered Infor Enspire through planned upgrades, end user training, and operational documentation, aligning the Infor Enspire deployment with standard ERP Financial workflows for accounting, transaction processing, and reporting. Configuration and support emphasized stable application operations and procedural documentation to sustain daily finance and operations use.
Integrations and operational coverage included a migration of on premises Exchange services to cloud based Office 365, delivered on schedule and under budget, and the introduction of a program for IT to support sales in pre sales demonstrations of the Autocrib Tool Vending System. Operational scope spanned IT, finance, and sales functions at the Greenville site and involved application level coordination with cloud email services and telephony support.
Governance and process controls established during the rollout included documented operational procedures and a disaster recovery program enforcing strict policies for local and offsite backups. Ongoing administration focused on upgrades, training, and documentation to maintain application stability and operational compliance with the instituted backup and recovery policies.
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CMT Industrial Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, CMT Industrial Solutions implemented LiveChat on its public website as its customer messaging solution in the Chatbots and Conversational AI category. The deployment embeds the LiveChat web widget to enable synchronous chat, visitor monitoring, and an agent facing console for real time support and sales conversations, aligning the LiveChat application with customer support and online sales business functions on the corporate site.
The implementation architecture is lightweight and web based, with chat sessions initiated from site pages and managed through the LiveChat console, providing chat transcripts, canned responses, and queue routing capabilities typical of Chatbots and Conversational AI offerings. Governance and administration are centered on customer facing teams who manage agent queues, canned reply libraries, and conversation histories to support lead capture and support triage workflows.
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CMT Industrial Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CMT Industrial Solutions implemented Microsoft 365 as its primary Collaboration platform across its United States operations. The implementation positioned Microsoft 365 to support core office productivity and collaboration functions for the organization.
The Microsoft 365 deployment includes category-aligned capabilities such as Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for real-time chat and meetings, and OneDrive for endpoint file synchronization and personal document storage. Microsoft 365 is referenced on the company website, and the full application name Microsoft 365 is used in public site markup, indicating external surface of hosted content or document links.
Operational coverage is centered on office functions including sales, marketing, and operations, with tenant administration and user provisioning managed through Microsoft 365 administrative controls. Governance and collaboration workflows are consistent with standard Collaboration practices, using SharePoint and Teams for document versioning, coauthoring, and meeting orchestration to support day to day business processes.
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CMT Industrial Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Marketing Automation | CRM |
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2021 | 2021 |
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CMT Industrial Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CMT Industrial Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CMT Industrial Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||