Coax Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Coax and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Coax employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coax has purchased the following applications: Adyen for Payment Processing in 2024, Coax for Chatbots and Conversational AI in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coax is running and its propensity to invest more and deepen its relationship with Adyen , Stripe , Coax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coax revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coax intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coax | Legacy | Coax | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Coax implemented Coax on their website as a Chatbots and Conversational AI solution. The deployment is customer-facing and oriented to web-based conversational engagement for a professional services firm of ten employees. The Coax application is configured to provide conversational UI, intent recognition, FAQ automation, and scripted lead capture workflows. Scope emphasizes customer engagement and basic support for sales and client services through the public website.
The Coax chatbot is embedded on the corporate site via a lightweight web widget and administered through the Coax management console, enabling internal staff to author conversation flows and update knowledge content. Configuration covers session handling, form-based contact capture, and routing of captured leads and messages to internal inboxes or email channels within the platform. Operational governance is assigned to marketing and client services personnel who maintain conversation scripts and update FAQ content, with rollout limited to the public website rather than internal systems.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Online Meeting Scheduling | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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