Cofense
1602 Village Market Blvd, SE #400,
Leesburg, 20175, VA,
United States
Leesburg, 20175, VA,
United States
1 888-304-9422
Professional Services
Cofense Technographics
Cofense Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cofense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cofense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cofense has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cofense is running and its propensity to invest more and deepen its relationship with Acumatica , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cofense revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cofense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cofense Tech Stack and Enterprise Applications
Cofense ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Cofense implemented Acumatica Cloud ERP to support corporate accounting and consolidation activities, using the ERP Financial application to centralize general ledger data and financial reporting. The deployment focused on finance-led processes, consolidating transactional ledgers and standardizing chart of accounts across departments to produce consistent internal and external financial statements.
Acumatica Cloud ERP was configured to capture general ledger transactions, support financial consolidation workflows and generate consolidated trial balances and reporting datasets, with finance teams gathering and analyzing information from the general ledger system and from departments to prepare consolidated internal and external financial statements. Governance emphasized structured close and data collection processes between finance and operational departments, and configuration centered on ledger mappings, journal management and reporting templates to streamline roll-up and disclosure preparation.
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Cofense AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Cofense deployed Drift AI Chatbot on its public website. The Drift AI Chatbot, implemented as a Chatbots and Conversational AI solution, was positioned to support web-based marketing, demand generation, and sales engagement through conversational lead capture and qualification.
The implementation emphasized a web chat widget driven by AI intent recognition and scripted playbooks, with configuration centered on automated responses, qualification flows, and escalation to human agents. Drift AI Chatbot handled typical conversational workflows including FAQ automation, contextual routing, and meeting scheduling capabilities consistent with enterprise chat deployments.
Operational coverage was focused on the customer-facing site and the cross functional teams that engage inbound web prospects, primarily marketing and sales. Governance surfaced as playbook ownership and runtime workflow controls, with marketing retaining content and conversation script stewardship and sales defining escalation and handoff processes.
Cofense maintained Drift AI Chatbot as the primary Chatbots and Conversational AI presence on their site, using the application to instrument conversational workflows, capture lead context, and orchestrate human agent engagement when required.
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Cofense Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Cofense implemented Microsoft 365 for Collaboration. The deployment established a cloud-hosted Microsoft 365 tenant supporting corporate collaboration and is surfaced in public website assets, indicating organization-wide adoption across its approximately 500 employees.
Configuration leveraged core Collaboration capabilities in Microsoft 365, including cloud email and calendaring, real-time messaging and meetings, centralized document libraries and file synchronization, and shared team workspaces to support knowledge work and client-facing activities. The implementation emphasized unified collaboration tooling consistent with the Collaboration category, enabling cross-functional content creation and asynchronous communication workflows.
Operational scope spanned corporate functions typical to a Professional Services firm, including internal communications, document collaboration, and client engagement processes. Governance centered on tenant-level administration, role-based access controls and compliance controls available within Microsoft 365, with centralized provisioning and account management used to control access and standardize collaboration policies across the organization.
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Cofense Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Cofense CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Cofense TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Cofense PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Cofense IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Cofense CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cofense
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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VP Finance | VP | Finance | |
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Controller | Director | Finance | |
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Vice President, Technology Operations and Security | VP | IT | |
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Senior Information Security Program Manager | Manager | IT | |
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Information Security Program Manager | Manager | IT | |
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Information Security Program Manager for the Midwest Region | Manager | IT | |
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VP, Legal and Compliance Officer | VP | Legal | |
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Vice President, Human Resources | VP | HR | |
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General Counsel & Chief Privacy Officer | CXO | Finance | |
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Contracts Manager & Privacy Specialist | Manager | Finance | |
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Contracts Counsel | CXO | Finance | |
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Contracts Manager | Manager | Finance | |
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Senior Vice President, Customer Experience | VP | Customer Service | |
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Senior Vice President of Global Sales | VP | Sales | |
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Director, Customer Experience | Director | Customer Service | |
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Client Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Cofense Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cofense IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cofense digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cofense Technographics
Cofense is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $75.0 million.
Cofense operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Drift AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Cofense has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, Drift and Microsoft.
Cofense recently adopted applications including
Zendesk Support Ticketing System in 2023, 6sense Account Engagement Platform in 2022 and Ironclad CLM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cofense’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cofense’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cofense technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.