Flushing, 48433, MI,
United States
Coffee Beanery Technographics
Coffee Beanery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coffee Beanery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Coffee Beanery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coffee Beanery has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Reamaze Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coffee Beanery is running and its propensity to invest more and deepen its relationship with Microsoft , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coffee Beanery revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coffee Beanery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coffee Beanery Tech Stack and Enterprise Applications
Coffee Beanery ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Coffee Beanery implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform. The deployment formalized core financial management for a 140-employee manufacturing and retail company with approximately $15,000,000 in revenue and a network of over 100 U.S. locations plus operations in Europe, Asia, and U.S. Territories, and it migrated functionality from Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central.
The implementation concentrated on Financials complemented by targeted Warehouse and CRM modules. Ongoing support and maintenance have been staffed by a Techno Functional Lead, responsibilities explicitly including support of Business Central, configuration and rollout of Warehouse and CRM capabilities, and hands-on module tuning to align inventory and store transaction flows with accounting processes.
Business Central was integrated with a customer-facing mobile application, with integration work executed via Business Central application integration patterns and API based connectors to synchronize transactional and inventory data. Operational delivery has relied on an offshore remote model centered in India for technical support and incident management, maintaining the Business Central environment and integration touchpoints.
Operational scope spans corporate finance, supply chain and store operations, and customer relationship workflows, with governance oriented around a small techno-functional support team responsible for configuration changes, support tickets, and module enhancements. The narrative reflects an implementation and support posture where Microsoft Dynamics 365 Business Central is the central ERP Financial system orchestrating financial posting, warehouse processes, and CRM interactions for Coffee Beanery.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2019 | 2019 |
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Coffee Beanery AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Coffee Beanery implemented Reamaze Live Chat on its website. The deployment embeds Reamaze Live Chat into the company storefront hosted with GoDaddy, provisioning a customer-facing live chat widget and conversational messaging channel to capture inquiries on product and shopping pages.
Configuration emphasizes real-time chat routing and conversational support capabilities consistent with the Chatbots and Conversational AI category, including persistent conversation threads, message escalation into support workflows, and automated triage rules. Operational scope is focused on e-commerce customer service and online sales support, with administrative control and workflow configuration handled through the Reamaze Live Chat console to align web support processes and agent handling of customer inquiries.
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Coffee Beanery Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Coffee Beanery implemented Microsoft 365 as its enterprise Collaboration platform. The implementation positions Microsoft 365 to support internal communications, email, and document workflows for the organization.
The deployment is a cloud hosted Microsoft 365 tenant that consolidates core Collaboration capabilities, including hosted email and calendaring, SharePoint based document management, OneDrive file sync, Teams for real time messaging and meetings, and the Office productivity suite for desktop and web authoring. Configuration work emphasized account provisioning, mailbox and site structure, and content organization to align with typical Collaboration workflows.
Their public website references use of Microsoft 365 and the environment is surfaced in the site source, indicating integration of Microsoft 365 services with the company web presence. Operational coverage is enterprise wide across Coffee Beanery, supporting business functions such as corporate communications and document collaboration, with administration managed through central cloud identity and access controls and tenant level governance.
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Coffee Beanery eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Coffee Beanery CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Coffee Beanery PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2000 | 2000 |
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Coffee Beanery IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2000 | 2000 |
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IT Decision Makers and Key Stakeholders at Coffee Beanery
Apps Being Evaluated by Coffee Beanery Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||