Lewisburg, 17837, PA,
United States
Coldwell Bank Penn One Real Estate Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Coldwell Bank Penn One Real Estate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Coldwell Bank Penn One Real Estate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coldwell Bank Penn One Real Estate has purchased the following applications: Total Customer Connect for Customer Experience in 2019, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coldwell Bank Penn One Real Estate is running and its propensity to invest more and deepen its relationship with Total Customer Connect , GoDaddy , Liquid Web or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coldwell Bank Penn One Real Estate revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coldwell Bank Penn One Real Estate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Total Customer Connect | Legacy | Total Customer Connect | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Coldwell Bank Penn One Real Estate implemented Total Customer Connect on their website. Total Customer Connect is deployed as a Customer Experience application to manage web-based client engagement and inbound lead capture for the firm.
Deployment is web-embedded, with the Total Customer Connect application surfaced on public property pages to provide live chat, contact capture forms, and automated messaging workflows. Functional modules and capabilities implemented include real time web chat, form-based lead capture, automated reply templates, and interaction tracking to consolidate inquiries and support agent follow up.
Operational scope is centered on brokerage, sales, and marketing activities within the 17 person firm, with configuration and widget management handled centrally by an administrator. Governance focused on template and routing configuration to ensure consistent data capture and handoff to agents, aligning the Total Customer Connect Customer Experience capabilities with day to day client engagement processes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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